What are the responsibilities and job description for the Birthday Party Leader - North YMCA position at YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS?
JOB RESPONSIBILITIES
- Responsible for building effective, authentic rapport with children, parents, volunteers and staff.
- Ensuring a well-organized and enjoyable party by completing pre-party preparations which includes notifying supervisor if party supplies are low.
- Providing exceptional service during the party; serving food and refreshments, escorting the party to their next destination and assisting parents to their vehicle with the gifts.
- Responsible for the safety and well-being of Birthday Party attendees by following and enforcing all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
- Being knowledgeable and prepared to implement emergency procedures.
- Reporting all incidents/accidents on the appropriate form as required and provide to supervisor within 24 hours of event.
- Submitting completed records on time (i.e. attendance, behavior issues, etc.).
- Completing party cleaning duties and additional as deemed necessary; reporting any facility or equipment irregularities, unsafe conditions or feedback to supervisor in writing.
- Conveying information on Y programs and schedules and as appropriate; referring children and parents to other programs.
- Gathering feedback from members and share with supervisor to improve service.
- Attending all required training sessions and scheduled meetings.
- Maintaining prompt hours and follow established procedures for absences.
- Supporting Strong Community Campaign fundraising efforts.
- All other duties as assigned.
EFFECT ON END RESULT: Ensuring a positive, safe and healthy environment for all participants.