What are the responsibilities and job description for the Member Experience Coordinator I position at Young Men's Christian Association of Central Virginia?
POSITION SUMMARY:
Under the direction of the Coordinator II and Executive Director, Member Experience Coordinator responsibilities will act as lead staff for facility and department during shift hours and when the departmental supervisors are not in the facility. The Member Experience Coordinator should have outstanding interpersonal and verbal communications in order to drive association and Center objectives of improving acquisition and retention of members, the ability to learn in a fast-paced environment, the ability to work in a team setting with both staff and volunteers, and the vision to see new opportunities and respond to them. The Member Experience Coordinator should have the ability to apply creative problem-solving to ensure member satisfaction and retention and have the ability to respond to safety and emergency situations.
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.