What are the responsibilities and job description for the Volunteer Advocate position at Young Health Equity Advocates?
Company Description: Young Health Equity Advocates is a community-focused organization affiliated with Lestonna Free Clinic that provides free health services to underserved populations in Orange, CA, and surrounding areas. The clinic brings together volunteers, students, and healthcare professionals to expand access to care for community members who may face financial, language, or transportation barriers. Volunteers help support patient-centered services in a learning environment that emphasizes cultural humility, collaboration, and respect. The organization values community engagement, education, and advocacy as key tools to reduce health disparities and improve overall well-being.
Role Description: The Volunteer Advocate role is a remote and on-site position based in Orange, CA, focused on supporting patients and community members who receive services through Lestonnac Free Clinic. This volunteer role involves greeting and guiding patients through clinic processes, assisting with registration and basic screening forms, and helping individuals understand available resources and referrals. Volunteer Advocates may support outreach events, health education activities, and community partnerships by sharing information, distributing materials, and connecting people with appropriate programs. Day-to-day tasks include collaborating with clinic staff and fellow volunteers, maintaining a welcoming and inclusive environment, and documenting basic interactions or services provided as directed. This is a volunteer role and does not involve financial compensation.
Qualifications
- Ability to communicate clearly and respectfully with diverse community members, including active listening and providing information in an accessible manner.
- Interest in community health, health equity, or social services, with a willingness to learn about local resources and patient advocacy.
- Strong organizational and time-management skills to support clinic flow, manage simple paperwork, and follow established procedures.
- Collaborative mindset and ability to work effectively on a team with volunteers, students, and healthcare professionals.
- Commitment to maintaining patient confidentiality and following all clinic policies, including privacy and safety guidelines.
- Reliability to attend scheduled shifts on-site in Orange, CA, and flexibility to assist with evening or weekend outreach events as needed.
- Previous volunteer, customer service, or community outreach experience is helpful but not required.
- Multilingual skills, particularly in Spanish