Office Manager / Bookkeeper

The Office Manager will serve as the first point of contact for customers while providing essential clerical, organizational, and administrative support to the owner and field team. This role is critical to the daily operations of our irrigation business, handling scheduling, billing, customer communications, and general office tasks in a fast-paced, seasonal environment.

Key Responsibilities

• Answer incoming phone calls/text and emails professionally, respond to customer inquiries, and schedule service appointments, estimates, and consultations.
• Manage the company calendar for installations, repairs, maintenance calls, and spring startups/fall shut-downs.
• Create and maintain customer records, work orders, and job files in our system (or QuickBooks/Hindsite Software).
• Prepare invoices, process payments, handle accounts receivable, and assist with basic bookkeeping tasks.
• Assist with marketing tasks such as updating social media (Facebook/Instagram), sending customer newsletters, or preparing simple proposals.
• Maintain organized filing systems (digital and physical) for warranties, contracts, and compliance documents.
• Support the owner with general administrative duties, including correspondence, report preparation, and seasonal planning.
• Help coordinate with vendors and subcontractors as needed.
• Perform other duties as assigned to support smooth business operations.

Qualifications & Requirements

• High school diploma or equivalent required; some college or administrative certification preferred.
• 1–2 years of experience in an administrative, receptionist, or office support role (experience in construction, landscaping, irrigation, or a trades-based business is a plus).
• Proficient with Microsoft Office (Word, Excel, Outlook) and comfortable learning new software (e.g., scheduling in Hindsite Software).
• Strong customer service skills with a friendly, professional phone and in-person demeanor.
• Excellent organizational and time-management abilities; ability to prioritize tasks in a busy, seasonal environment.
• Detail-oriented with good written and verbal communication skills.
• Reliable transportation and a valid Montana driver’s license.
• Ability to pass a background check (if required).
• Must be comfortable working in a small-team environment and handling occasional outdoor tasks (e.g., helping with minor inventory).

What We Offer

• Competitive hourly pay based on experience.
• Opportunity to grow with a local, family-oriented business.
• Seasonal schedule that aligns with Montana’s irrigation season (typically March–November), with possible off-season flexibility.
• Supportive work environment with hands-on training.

Pay: $18.00 - $22.00 per hour

Benefits:

• Health insurance

Supplemental Pay:

• Bonus pay

Experience:

• Administrative: 1 year (Preferred)

Work Location: Hybrid remote in Columbia Falls, MT 59912

Salary : $18 - $22