Software Sales Specialist

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Yorktel is currently seeking a Software Sales Specialist who will be a part of Yorktel’s software sales group, (internally, ‘Yorksoft’) working normal business hours, 8:30am-5:30pm ET (some flexibility) from Yorktel HQ, DC Metro Area offices or a manager-approved home-office location. ISSI-1’s are expected to work government portals and email inbox(es) per established process/procedures to create 400-500 quotes per year in timely response to RFQ’s then follow up periodically until recorded in CRM as won or lost.

The Software Sales Specialist will work from a Yorktel office 1-3 days per week, depending on distance from home to the closest Yorktel office (alternative arrangements considered, depending on circumstance.) This position at Yorktel is a great place to start and build a career in IT and/or Sales. The Software Sales Specialist will have opportunities to participate in scheduled company meetings and advance their career at Yorktel.

Roles & Responsibilities:

• Respond to government and commercial software license and subscription Requests For Quote (RFQ) (new and renewal).
• Manage software inbox(es) and bid portal(s) to provide timely bid/no-bid response, quotes and contract compliance.
• Work under direction of line management to maximize bid rate, win rate and profit.
• Develop trust and relationships with agency buyers and software publisher-supplier partners
• Promote awareness of Yorktel portfolio and as/when directed prospect for new business through social media and other modalities.

A company laptop and privileged access to Yorktel’s modern ERP/CRM systems, back-office software, office software and quote tools is provided. A Software Sales Specialist must be able to learn, apply and adapt new skills quickly. The Software Sales Specialist will learn the basics of government contract requirements to maintain compliance. The Software Sales Specialist is part of a team but often works independently, under supervision. Like all employees, the Software Sales Specialist must complete an online timecard each week.

Skills & Abilities:

• Good interpersonal skills
• Simple math skills
• Basic IT literacy in using Windows desktop and Office applications (MS Word, Outlook, Calendar, Excel) and mobile apps is a prerequisite.
• Reasonable familiarity with Collaboration (Team/Zoom/Webex for IM/video/audio chat) to complete work tasks and be able to conduct online searches (via Browser) to find and qualify information, upload/download files etc.is required.
• Capacity to ‘switch’ between multiple simultaneous tasks at different stages of completion is essential.
• Attention to accuracy and detail required.
• No specific technical product knowledge is required but a general interest in learning technology and how it can be used to improve productivity and transform business processes is expected.
• Sales Specialists should be self-motivated and exhibit integrity, initiative and the general desire to succeed through good work ethics.
• Onboarding and initial training provided on-the-job during the first 4-8 weeks of employment to transfer job-specific knowledge and details of process/workflow, building on the requisite skills above.

Education & Experience:

• At minimum, 1 year of inside sales experience in a similar position or internship is required.
• High School Diploma (or GED equivalent) plus 2-year community college, OR Bachelor’s degree, OR 2 years relevant sales experience
• Basic knowledge of modern IT concepts: data center, hardware, software client-server, licensing, SaaS/Cloud is required.
• Prior IT and/or Sales experience advantageous

Additional Requirements:

• Able to read small print (down to 8 point) on screen when at 100% zoom on electronic documents when aided by any prescribed vision aids (e.g. eyewear glasses).
• Able to make and receive telephone/audio and video chat calls (wearing amplification devices if needed) without need of a 3 rd party assistive service, such as phone relay.
• Physically able to sit or stand at a work-desk for 2-4hrs at a time with short breaks. Comfortable to interact with colleagues and clients in person and remotely via IM, audio/video chat.
• Able to operate a pointing device and complete forms and data online, if necessary, with assistive devices.
• Licensed to drive a personal passenger vehicle with or without use of a government-required/approved assistive devices.
• If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc.

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.