Field Operations Coordinator

**this role is only open to candidates who can work directly on York's W2**

Location: Hybrid – onsite one day per week in Minneapolis

Position Summary

The Field Operations Coordinator will support recurring operational activities, reporting, data analysis, and cross-functional coordination. This role is responsible for keeping high-volume operational workstreams organized, tracking requests through completion, maintaining accurate reporting and documentation, and supporting field and business teams.

Key Responsibilities

• Coordinate multiple recurring operational workstreams, requests, deadlines, and stakeholder follow-ups.
• Track requests and activities from intake through completion, escalating issues or delays as needed.
• Support field operations by monitoring requests, coordinating escalations, and responding to operational needs.
• Collect, reconcile, analyze, and report operational data from multiple sources.
• Create and maintain operational reports, surveys, process documentation, and internal resources.
• Use workflow or work-order systems to track requests and maintain accurate records.
• Partner with cross-functional teams to ensure recurring work is completed accurately and on time.
• Identify trends, discrepancies, and opportunities to improve operational processes.

Required Qualifications

• 3 years of experience in business operations, field operations, program/project coordination, facilities operations, or similar operational work.
• Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, data validation, reconciliation, trend analysis, and reporting.
• Experience managing multiple concurrent workstreams in a high-volume, deadline-driven environment.
• Experience owning recurring operational activities from intake through completion.
• Experience analyzing and reporting data from multiple sources.
• Experience creating process documentation, operational reports, and internal resources.
• Experience with workflow, work-order, ticketing, or request-management systems.
• Proficiency with Excel, PowerPoint, Word, Teams, and SharePoint.
• Strong written and verbal communication skills.

Preferred

Experience supporting facilities, property management, field/store operations, maintenance, construction, multi-site operations, or geographically dispersed teams is a plus.

Benefits:

York Solutions Offers a generous benefits package for eligible full-time employees:

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
• Delta Dental plan with 2 free cleanings and insurance discounts
• Eye Med Vision with annual check-ups and discounts on lens
• Life and Accidental Death Insurance paid by company
• John Hancock 401(k) Retirement Plan with discretionary company match
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
• Flexible work environment with some remote working opportunities
• Strong fun and teamwork environment
• Learning, development, and career growth