Business Operations Specialist (Business Operations Advisor)

ABOUT US
Almost 1.3 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
 
WHAT WE OFFER
Recognized by Forbes as one of Canada’s Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

WHAT YOU'LL BE DOING

• Supports the integration of continuous improvement practices across strategic planning, annual departmental planning, and business continuity planning processes, ensuring alignment, adaptability, and resilience across departmental operations.
• Manages and coordinates various projects and initiatives including the development of detailed work plans.
• Designs, develops and implements various initiatives, ensuring alignment with strategic priorities, and business planning considerations. 
• Supports departmental readiness by coordinating business continuity plan updates, identifying requirements, staff training and testing exercises. 
• Prepares analysis and reports on business continuity status, risks and gaps for management review.
• Coordinates and supports the department’s annual strategic planning processes, collects and maintains relevant data, analyzes and reports on results and recommends opportunities for improvement.
• Leads the coordination of the annual departmental and branch performance plans and quarterly performance reporting in collaboration with partners.
• Supports the development, tracking, and maintenance of key performance metrics to support performance management and decision making. 
• Identifies business improvement opportunities across the Department, in collaboration with internal partners ensuring alignment with strategic priorities, and departmental objectives.
• Facilitates and leads various workshops etc. with partners to document and identify opportunities for improvement for processes, policies, guidelines, resources and tools, as required.
• Identifies, manages and coordinates corporate and departmental process improvement projects and initiatives, providing support to corporate committees, as required. 
• Prepares briefing notes, background materials, reports, and presentations and develops options on a wide range of business planning and initiatives, for submission to the Department/Branch Management team, Commissioner, or Senior Management Team, as directed.

WHAT WE'RE LOOKING FOR

• Successful completion of a University Degree or approved equivalent combination of education and experience.
• Minimum five (5) years’ experience in program administration, project management, program planning, change management strategies, process design, and business administration
• Ability to demonstrate the Region’s core competencies.
• Advanced skills in MS Office and use of virtual platforms.
• Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.
• Strong report writing, research, analytical and presentation skills and work to tight deadlines.

Please apply online by 5:00PM EST of the closing date indicated above.

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.