Medical Assistant - Great Works Family Practice

At York Hospital, we're more than a hospital.  We are a team of providers, clinicians and staff members offering expertise within a Hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers' commitment is to make a positive difference in the lives of one another, our patients and our community by instilling our vision of Loving Kindness for all. 

Essential Duties and Responsibilities

• Assist care according to YH protocols and procedures, demonstrate clinical competence in office specific procedural skills, treatments, patient/caregiver education, and acts as patient advocate in the delivery and coordination of patient care.
• Perform initial patient intake inclusive of rooming patients, obtain/review patient personal/medical/ medication/allergy history, collection of vital signs, height/weight, complete health screening tools and complete documentation/record keeping. 
• Perform various data entry and information retrieval tasks using computerized patient record systems.  Sort, file, forward, and scan information into electronic record systems as directed.
• Follow-up on test results by checking for outstanding results, routing to provider for review and following up with patients as directed by provider and as appropriate schedule further appointments, referrals or consultations, fill out/send prescriptions as authorized by provider etc.
• Practice specific competencies which may include: perform basic lab work; draw specimens and process or send to lab per office protocols, prepare other lab specimens such as cultures, UA, pap smears, for lab pick up; provide minor procedural assists and perform point of care tests as directed by provider: EKG, strep screens, HgA1C, etc.
• Administer immunization/medications per provider direction and manage vaccine supply.
• Assist with patient registry management, participating in patient reminder processes and health promotion efforts, as well as pre-visit planning and chart prep. 
• Provide optimal customer service a member of the care team in person, by phone, or other practice-supported patient messaging system acting as a liaison between the patient and practice team to provide exceptional patient experiences.
• Organize exam rooms, set up for procedures, do general cleaning and office upkeep, assist with quality monitoring/record keeping/inventory of equipment/supplies.
• Ability to organize and multitask as a forward-thinker, and remain calm and personable in a fast-paced medical office setting
• Provide efficient and effective care working with Providers during clinical sessions, as a reliable, flexible, and dependable team member.  Demonstrate a willingness to learn and adapt to the dynamics of a constantly changing health care environment. 
• Collaborate with other health care providers, physicians, Practice Manager, clinical staff, and support staff regarding practice and patient needs.

Qualifications:

Graduate of an approved/certified Medical Assistant Training Program will consider previous years of experience in a Medical Assistant role or other Allied Health credentials. Maintains and demonstrates competency in BLS (Basic Life Support for the Healthcare Provider) with a current certification (or to obtain within preliminary employment period), infections control, safety and all practice specific required skill review. CNA’s welcome to apply.

Education/Experience:

Associate’s degree or higher education preferred, high school diploma or GED also accepted.   Two or more years related experience and/or training in the practice setting preferred; or equivalent combination of education and experience. Experience in a family practice setting is a plus. 

York Hospital is an Equal Opportunity Employer.