What are the responsibilities and job description for the Account Manager, Designer Markets (Chicago / Central Midwest) position at York Design Group?
Ready to bring walls to life across the Central Midwest? We are seeking a dynamic, relationship-driven Chicago based Account Manager to lead residential sales growth in the IL, WI, KS, and MO territory. This role is ideal for a proactive sales professional who thrives on building relationships, growing accounts, and delivering best-in-class service. You'll be the go-to expert for our customers – from designers and decorators to builders and retailers – representing our portfolio of high-quality wallcovering brands.
What You Will Do:
• Achieve assigned sales and profitability targets across your territory
• Cultivate strong, long-term relationships with designers, decorators, retailers, and builders
• Develop and execute a strategic plan that fuels sales growth and customer retention
• Act as a true brand ambassador, delivering exceptional service and representing the quality of the York Wallcoverings portfolio
• Partner with Customer Service and internal teams to continuously improve the customer experience
• Use reporting tools and insights to identify opportunities and drive results
• Deliver compelling product presentations to clients and their customers
• Prospect new designers and accounts, signing them up with the appropriate product book plans
• Maintain daily touchpoints with clients to understand needs and provide value
• Report back on market insights, product opportunities, and gaps to fuel innovation
JOB SPECIFICATIONS:
• Proven experience in outside sales, account management, or business development – preferably in design, home décor, or building materials
• Strong presentation and interpersonal skills; ability to connect with a wide range of clients
• Highly organized with the ability to manage multiple accounts and priorities
• A passion for design and a customer-first mindset
• Located in the Chicago area and comfortable with travel throughout the defined territory Chicago - IL WI KS and MO
• Self-starter who thrives in a remote, performance-driven environment