Medical Receptionist/Call Center

YOON DERMATOLOGY

MEDICAL RECEPTIONIST

Company Overview

Yoon Dermatology is a privately owned Dermatology and Mohs Surgery practice that offers both medical and cosmetic services. Our talented providers offer patient care that is effective, respectful, and compassionate. Nurturing an environment where both our patients, and our staff, feel welcome and appreciated is our top priority. Yoon Dermatology currently has multiple locations in the St. Louis area, including Wentzville, Hermann, Bowling Green and DesPeres (anticipated opening date in early November 2024). The clinics are fast-paced and busy, but also offer opportunities for employee self-improvement and growth.

Job Overview

We are seeking candidates with excellent people skills who can provide a friendly and professional check-in experience for our patients and also answer incoming calls in our call center. Candidates should be compassionate, able to multi-task, and possess strong communication skills. Ability to commute to both our DesPeres, MO and Wentzville, MO locations is required.

Key Responsibilities

· Greet and check-in patients

· Accurately enter patient demographic and insurance information

· Collect copays and patient balances

· Answer phones, take messages, transfer calls

· Schedule appointments and call out to patients as needed

· Verify insurance referrals are in place for patient appointments

· Process incoming / outgoing faxes and medical record requests

· Reconcile daily payment transactions

· Safeguard patient privacy and confidentiality

· Coordinate with other departments to maximize workflow efficiencies

· Perform all duties within HIPAA regulations

Other Responsibilities

· Maintain cleanliness of front office and other clinic areas

· Any additional tasks related to clinic productivity and wellness of operations

Qualifications/Skills

· Strong customer service and communication skills

· Attention to detail and ability to work in a fast-paced environment

· Able to follow instructions and work within a team

· Familiarity with multi-line phone systems

· Proficient with Microsoft applications

· Previous experience in a medical office environment or with an EMR systems a plus, but not required

· Must be willing and able to commute to both the Wentzville, MO and Fenton, MO locations

Schedule

Weekdays (4 days per week / 10 hours per day)

Benefits (Full Time Employees)

· Health, Dental, & Vision Insurance

· Life Insurance

· Paid Time Off

· 401K

· Discounts on Medical and Cosmetic Services/Products

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to reliably travel to both the Des Peres and Wentzville location?

Experience:

• healthcare: 1 year (Preferred)

Work Location: On the road

Salary : $17