BDC Sales Representative

Overview:

Yonkers Honda is looking for motivated, customer-focused individuals to join our high-energy Business Development Center (BDC) team. As a BDC Representative, you’ll play a vital role in the car-buying process by engaging with customers through phone, text, and email. Our dealership fosters a supportive, team-driven environment where growth and success are part of the culture. If you're punctual, great on the phone, and love speaking with people, we want to hear from you!

Responsibilities:

• Make all assigned outbound calls to potential and current customers using our CRM
• Answer incoming sales calls, internet leads, and confirm customer appointments
• Set and manage sales appointments efficiently and accurately
• Handle a high volume of phone calls daily with professionalism and urgency
• Follow up consistently with customers via call, text, and email
• Provide information on inventory, promotions, and vehicle features
• Track all customer interactions within the CRM platform
• Work closely with the sales team to ensure smooth appointment handoffs

Qualifications:

• 1–2 years of experience in dealership BDC preferred
• Must be punctual, reliable, and goal-oriented
• Comfortable handling heavy phone volume
• Excellent verbal and written communication skills
• Experience with Microsoft Office, especially Excel
• Experience working with multiple CRMs and tracking follow-ups via email and CRM system
• Bilingual (English/Spanish) is a plus
• Strong organizational and time-management skills
• Must be able to work Sundays
• Must be coachable and eager to grow within a fast-paced environment

Benefits:

• Competitive hourly pay commission
• 401(k) retirement plan options
• Health insurance plan
• Paid Time Off (PTO)
• Supportive and fun team environment
• Employee discount
• Referral program

Job Type: Full-time

Work Location: In person