What are the responsibilities and job description for the BDC Sales Representative position at YONKERS MOTOR CORP?
Overview:
Yonkers Honda is looking for motivated, customer-focused individuals to join our high-energy Business Development Center (BDC) team. As a BDC Representative, you’ll play a vital role in the car-buying process by engaging with customers through phone, text, and email. Our dealership fosters a supportive, team-driven environment where growth and success are part of the culture. If you're punctual, great on the phone, and love speaking with people, we want to hear from you!
Responsibilities:
- Make all assigned outbound calls to potential and current customers using our CRM
- Answer incoming sales calls, internet leads, and confirm customer appointments
- Set and manage sales appointments efficiently and accurately
- Handle a high volume of phone calls daily with professionalism and urgency
- Follow up consistently with customers via call, text, and email
- Provide information on inventory, promotions, and vehicle features
- Track all customer interactions within the CRM platform
- Work closely with the sales team to ensure smooth appointment handoffs
Qualifications:
- 1–2 years of experience in dealership BDC preferred
- Must be punctual, reliable, and goal-oriented
- Comfortable handling heavy phone volume
- Excellent verbal and written communication skills
- Experience with Microsoft Office, especially Excel
- Experience working with multiple CRMs and tracking follow-ups via email and CRM system
- Bilingual (English/Spanish) is a plus
- Strong organizational and time-management skills
- Must be able to work Sundays
- Must be coachable and eager to grow within a fast-paced environment
Benefits:
- Competitive hourly pay commission
- 401(k) retirement plan options
- Health insurance plan
- Paid Time Off (PTO)
- Supportive and fun team environment
- Employee discount
- Referral program
Job Type: Full-time
Work Location: In person