What are the responsibilities and job description for the Server position at Yoli?
Overview
We are seeking a dedicated and enthusiastic Server to join our team in a upscale casual dining environment. The ideal candidate will have a passion for providing exceptional customer service and creating memorable dining experiences for our guests. As a Server, you will be responsible for managing guest relations, taking orders, and ensuring that all food and beverage needs are met with efficiency and professionalism.
Responsibilities
- Greet and welcome guests in a friendly manner, ensuring a positive first impression.
- Take accurate food and drink orders using the Toast POS system and OpenTable, ensuring all details are captured correctly.
- Provide recommendations on menu items and assist guests with any dietary restrictions or preferences.
- Serve food and beverages promptly while maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Maintain cleanliness and organization of the dining area, including tables, utensils, and service stations.
- Handle cash transactions accurately using basic math skills for billing purposes.
- Assist in training new staff members as needed to uphold service standards.
Qualifications
- Previous experience is required.
- Familiarity with OpenTable or Toast POS systems is a plus.
- Strong customer service skills with the ability to build rapport with guests.
- Excellent time management skills to efficiently handle multiple tables and tasks simultaneously.
- Basic math skills for processing payments accurately.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A team player who is willing to help colleagues when needed and contribute to a positive work atmosphere.
Join us in delivering exceptional dining experiences where every detail matters!
Job Types: Full-time, Part-time
Pay: $14.70 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15