Field Service Engineer I

Not just a job, but a career

Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

KEY RESPONSIBILITIES

• Execute automation and control system engineering tasks independently with minimal supervision, while collaborating closely with the Project Lead and Regional Service Manager.

• Support system installation, application configuration, commissioning, field service, and troubleshooting activities for Yokogawa control systems and related automation products.

• Configure, implement, and test automation solutions, including I/O configuration, control logic, interlocks, sequences, and operator interface graphics.

• Support hardware installation, instrumentation wiring, loop checks, troubleshoot field and system-level issues.

• Troubleshoot complex control system, network, and system integration issues involving Yokogawa platforms, PLCs, computer systems, and industrial networks.

• Independently manage assigned project tasks and deliverables, contributing to projects ranging from Level 1 to Level 5 in size and complexity.

• Ensure accuracy, completeness, and technical quality of all engineering deliverables, including drawings, databases, configuration files, and project documentation.

• Ensure compliance with Yokogawa quality standards, project quality plans, and documentation requirements; complete required quality records accurately and on time.

• Perform site visits in support of Annual Lifecycle Agreements and ongoing customer support engagements, particularly within the East Service Region.

• Provide after-hours and weekend customer support as required to meet project and operational needs.

• Demonstrate a solid and evolving understanding of process control concepts, automation methodologies, and industry best practices.

• Maintain and expand expertise in Yokogawa system architectures through formal training, hands-on project experience, mentoring, and self-directed learning.

• Stay current with emerging technologies and trends applicable to control systems and industrial automation.

• Prepare and deliver technical documentation, customer presentations, and training materials for both external customers and internal teams.

• Demonstrate strong time management and organizational skills; accurately report time and expenses in accordance with company policies.

• Understand, follow, and actively promote safe work practices in office, plant, and field environments.

• Minimum 65% travel to customer and project sites

JOB REQUIREMENTS

• Demonstrates a positive, proactive, and solution-oriented attitude.
• Communicates effectively (verbal and written), with the ability to clearly explain technical concepts to both technical and non-technical audiences.

• Produces clear, accurate, and professional technical documentation and reports.

• Builds trust with customers and internal stakeholders through effective listening, collaboration, and follow-through.

• Exhibits ownership, accountability, and a results-driven approach to problem-solving.

• Manages priorities effectively across multiple assignments with minimal supervision.

• Applies sound technical judgment and know when to escalate issues appropriately.

• Demonstrates a strong learning mindset and commitment to continual technical and professional improvement.

MINIMUM QUALIFICATIONS

• B.S. degree in engineering, physics, math, computer science or equivalent experience

• 1 year experience in process control systems, or equivalent experience

• 1 year working experience in PLC, DCS, computer networking.

Work Environment: While performing the duties of this job the employee is frequently exposed to moving mechanical parts, high precarious places, fumes, airborne particles, toxic or caustic chemicals. The employee is frequently exposed to outdoor weather conditions, extreme heat, risk of electrical shock, and vibration. The noise level in the environment is reasonable.

Physical Demand: The employee is occasionally required to lift to 50 pounds, able to coordinate with the packing and shipping of hardware components. The vision requirements include depth perception, ability to adjust focus, close vision, and color vision.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!