What are the responsibilities and job description for the Vmware Support Engineer (ONLY LOCALS) position at Yochana?
- Manage and support VMware vSphere and Microsoft Hyper‑V environments.
- Troubleshoot complex system failures, performance issues, and outages.
- Ensure high availability and reliability of virtual infrastructure.
- Plan and execute system upgrades, migrations, patching, and maintenance activities.
- Perform root cause analysis (RCA) and prepare incident and problem reports.
- Work closely with vendors (VMware, Microsoft, hardware OEMs) for issue resolution.
- Monitor infrastructure health and recommend performance or capacity improvements.
- Create, maintain, and review documentation such as SOPs and operational guides.