What are the responsibilities and job description for the Operations Shift Supervisor position at YMX Logistics?
YMX Logistics is seeking a dynamic and results-driven Operations Supervisor to join our team. This role will focus on supporting our locations out of the greater Indianapolis area. The ideal candidate must have strong leadership skills, effective communication and the ability to solve problems quickly. This individual must also be adept at multitasking and prioritizing tasks in a fast-paced, dynamic environment.
Operational Management: Oversee the day-to-day operations related to trailer Spotting and shuttling between locations, ensuring timely and efficient movement.
Manage schedules for trailer pickups, drop-offs, and storage to optimize workflow and reduce downtime.
Fleet Management: Monitor the condition and availability of trailers and other necessary equipment. Schedule maintenance and repairs to ensure all equipment is in good working order and compliant with safety standards.
Staff Supervision: Lead, manage, and develop a team of drivers and operational staff, ensuring they are properly trained. Sched ule shifts and coordinate staffing to cover all necessary operations efficiently. Evaluate employee performance and provide feedback and coaching as needed.
Safety and Compliance: Ensure all operations comply with relevant laws and regulations, including safety and environmental policies.
Conduct safety audits and implement safety meetings and training sessions to minimize the risk of accidents and injuries.
Logistics and Planning: Coordinate logistics processes to ensure that trailers are in the right place at the right time. Develop strategic plans to improve productivity, efficiency, and accuracy in the management of trailers.
Customer Service: Manage relationships with clients and other stakeholders to ensure they are satisfied with the services provided. Resolve any issues or complaints that may arise in a timely and effective manner.
Cost Control: Monitor operational costs, including fuel, maintenance, and labor, to ensure they remain within budget. Implement cost-saving initiatives without compromising service quality.
Reporting: Maintain accurate records and logs of trailer movements, maintenance schedules, and other operational data. Prepare reports on performance metrics, operational challenges, and areas for improvement to present to senior management.
Emergency Handling: Prepare for and respond to emergencies that impact logistics operations, including accidents and urgent repair needs.
Documentation and Record-Keeping: Maintain accurate records of maintenance activities, including work orders, equipment maintenance histories, and inspection reports. Ensure that all documentation is up-to-date and in compliance with regulatory requirements.
Performance Monitoring and Evaluation: Monitor the performance of drivers and evaluate their productivity and efficiency. Implement performance improvement measures as needed and recognize outstanding performance.
Communication: Maintain open communication channels with other departments, such as operations, logistics, and safety, to address maintenance-related issues and coordinate activities effectively.