YD Broward - Program Director, Special Needs Program

Position Summary:

The Program Director has a primary impact in the overall success and effectiveness of the YMCA of South Florida Youth Development Department’s Before & Afterschool goals and objectives. The individual in this position is responsible for overall operations management of multiple Before & After School programs and Summer Camp programs within Broward County.

Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

Essential Functions/Job Duties:

• Develop and maintains Before & Afterschool program budget. Monitors monthly progress/variance.
• Responsible for program retention and growth.
• Develop and maintain regular communication and relationships with school principals and school representatives.
• Actively participate in school parent/teacher organizations as well as one additional community organization.
• Implement established Program Quality Standards and participate in the development of these standards.
• Conduct regular site visits and inspections. Participate in site Financial Audit as needed.
• Responsible for daily supervision of Site Directors and counselors in School Age and Camp programs.
• Recruit, supervise, hire, and provide progressive discipline to the staff within the region.
• Act as a community representative to agencies such as Department of Children and Families, CDS, Early Learning Coalition, Children’s Services Council, School Board of Broward County, the United Way and any other community partners.
• Develop objectives and job plans for Site Directors within the district.
• Ensure compliance with all State and local agencies including licensing.
• Develop and monitor staff training plan with HR Department, Senior Program Director, Associate Executive Director and/or the Executive Director.
• Attend all required departmental meetings including monthly Youth Development Operations Team meetings.
• Monitor and effectively controls the bi-weekly payroll.
• Assist with implementation of YMCA Orientation and Child Abuse training.
• Assist with curriculum development and implementation. Ensure all grant outcomes are met.
• Monitor and control daily/weekly nutrition counts.
• Responsible for maintaining Accounts Receivable below 3%.
• Responsible for fundraising during Annual Y Campaign.
• Any additional responsibilities established by Supervisor.
• Ensure that all grant compliance measures are maintained, and execution of grant assessment processes.
• Ensure that grant outcome data is compliantly collected and reported by the deadline.

Time Management:

• Works 90% of schedule on the desk / Hands-on role 
• 50% - Focused on executing Association protocols and performance metrics; team performance; reduction in cancellations 
• 40% - Customer Service 
• 10% - Administrative duties (scheduling, payroll, etc.) 

Position Expectations:

Ensures the team meets/exceed sales, revenue targets, net unit growth every month.

YMCA COMPETENCIES (i.e. Leader Team Leader, Muti-Team / Branch Leader):

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Qualifications, Skills and Abilities / Position Requirements:

• Bachelor's degree in Education, Psychology, Sociology, and Child Development or related field preferred.
• Minimum two years of experience managing youth development programs and three years of experience working directly with youth in organized out-of-school-time settings.
• Experience working with budgets, developing a budget, fiscal management of programs, and fund raising.
• YMCA management experience desirable.
• Florida Directors Credential preferred or must obtain Director's Credential within 18 months of employment.
• Excellent verbal and written communication skills, sound fiscal management practices, strong organizational abilities and problem solving strategies.
• Demonstrated leadership through experiences in supervision, community collaboration and innovation.
• Ability to adequately observe program activities, enforce safety regulations and apply appropriate policies and procedures.
• Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency.
• Proficient in Microsoft Office including Word and Excel.
• Bilingual, English and Spanish preferred.

Position Profile:

• Outgoing personality enjoys speaking to people.
• Innate desire to provide excellent customer service.

Work Environment:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primary works in an office environment; however, performs daily visits to program/ school sites.
• While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.
• Will be required to drive often for meetings and other work-related duties.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities.  Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination.  Requires corrected vision and hearing to normal range.  Occasionally requires working under stressful conditions or working irregular hours.

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening.

As a Drug-Free Workplace, all new hires must successfully complete a drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.

In accordance with house Bill 531 (2025) the Department of Children and Families requires employers to make the “Care Provider Screening Clearing House Education and Awareness” website link : https://info.flclearinghouse.com available to all potential candidates who would be fingerprinted via the Clearinghouse.