Program Coordinator

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

POSITION SUMMARY:

This Program Coordinator will be responsible for planning, delivering, supervising and monitoring designed programs for the branch.

ESSENTIAL FUNCTIONS:

• Responsible for running and planning and scheduling all aspects of assigned programs.
• Recruiting, developing, and coordinating all volunteers within programs.
• Responsible for ensuring all program participants have the appropriate registration, and payments to participate.
• Responsible for the safety of all participants, knows emergency procedures and the location of emergency equipment.
• Maintain positive rapport with participants and parents of participants.
• Represent YMCA in appropriate business & community groups. This includes providing timely publicity, developing a working relationship with local schools and other community groups as directed by supervisor.
• Conduct programs in accordance with YMCA of Greater Cleveland standards and guidelines.
• Promotes and incorporates the YMCA core values and character development model in to all program activities and assist supervisor with the development and implementation of programming for designated sessions.
• Notify supervisor of any problems relating to program outcomes, impact, tracking and the class overall.
• Gathers periodic participants feedback through distribution written evaluation provided by the Program Director.
• Be actively and visibly involved with members, volunteers and staff in a positive, friendly manner that communicates and demonstrates the YMCA core values of caring, honest, respect and responsibility.
• Follow all established policies and procedures, including, but not limited to, safety practices and personnel policies.
• Participate in and support association and branch events and fund raising activities.
• Maintain a clean and orderly work environment

Supervise employees in assigned accountabilities, monitor site operation and scheduling and verify time sheets and actual hours worked.

• Identify training needs and initiate development activities of supervisees. Recommend effective personnel management actions (i.e. employee counseling process).
  • Secure and maintain required trainings and/or certifications necessary for the position.
• Assure that new employees complete orientation and training according to established guidelines and provide on the job training as required by supervisor.
• Ensure duties, responsibilities and accountabilities of all direct reports are defined and understood. Ensure that the individual understands the standards for acceptable performance.
• Notify Department Director of job openings, assist in hiring and interview process.
• Keeps employees informed as to association and branch events.
• Other duties as assigned by supervisor

QUALIFICATIONS:

Education

• High school diploma or GED required, Associates Degree preferred.

Experience:

• Minimum of (1) one years' experience in staff supervision.
• Minimum of (1) one years' experience in programming/program growth. (Youth oriented Programming and Sports)

Certification(s) and Requirements:

• Adhere to Blood borne Pathogen standards and attend annual training.
• CPR and First Aid certification and Safety training required within 30 days of hire.

Technical Skills and Knowledge:

• Program expertise to instruct / lead class(s), team(s) when assigned instruction is unavailable.
• Excellent personal computer skills and experience with standard business software.
  • Demonstrated strong customer service skills.
• Excellent verbal and written communication skills.
• Self-motivated team player.
• Ability to multitask in a changing environment
• Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.
• Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions
• Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s).

PHYSICAL DEMANDS

• Ability to sit, stand, walk, reach, stoop, kneel, instruct and bend for long periods of time.
• Ability to lift and/or move up to 50lbs.

About YMCA of Greater Cleveland: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes:

• A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
• Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.