What are the responsibilities and job description for the Front Desk Coordinator - North River Y position at YMCA?
Are you passionate about providing excellent customer service and making a positive impact in people's lives? Do you thrive in a dynamic and supportive work environment?
A BETTER US STARTS WITH U! Join the YMCA team as a Front Desk Coordinator at our North River branch. This role offers the opportunity to supervise the membership sales process, train front desk staff, and provide exceptional service to members and guests. You will have the chance to build relationships, resolve concerns, and contribute to the overall success of the Y community.
We are needing a Front Desk Coordinator who can work weekday afternoons/evenings and a shift either Saturdays or Sundays.
Responsibilities
- Provide training for front desk staff
- Provide excellent service to members, guests, and program participants
- Ensure facility security and enforce policies
- Conduct membership sales and program registrations
- Provide tours to prospective new members.
- Conduct financial transactions form membership and program fees
- Handle and resolve membership concerns as they arrive
- Manage the scholarship program for the branch
- May act as Manager on Duty
- Other duties as assigned
Requirements
- High School Diploma required; Associate’s or Bachelor’s Degree preferred
- Prior customer service, sales, or related experience required
- Computer proficiency (Windows-based systems & Microsoft Office)
- Display a high degree of professionalism and customer service
A BETTER US STARTS WITH U!
Imagine going to work knowing that what you do each day positively impacts people’s lives. We are seeking to add new members to our team who are motivated and committed to serving others. Whether you are experienced or not, we will provide the resources and training needed for you to grow and succeed. If you want more than just a job – if you’re looking to discover a sense of purpose and opportunities to contribute to the greater good – then the Y is the place for you. Join us!
Pay: $16.00 / hour
Benefits:
- Employee discount
- Paid training
- Other
Job Type: parttime
Education: High school degree
Work location: On-site
Salary : $16
