Teen Center Program Manager

Job Title: Teen Center Program Manager
Status: Full-Time (Hourly, Non-Exempt)
Hourly Rate: $24.04 – $26.44 per hour
Equivalent Salary: Approximately $50,000 – $55,000 annually based on a 40-hour work week
Schedule: Monday through Friday, 10:00 a.m. – 7:00 p.m. (1-hour unpaid lunch break)
Reports To: Chief of Staff
Department: Youth Development & Community Programs

Supervises

• Teen Center Coordinator
• Teen Center Counselor
• Teen Center Youth & Wellness Program Facilitator
• Volunteers and Interns

Position Summary

The Teen Center Program Manager is responsible for the day-to-day leadership, coordination, and operational management of the YMCA of Yonkers Teen Center and its associated youth development initiatives.

This role oversees a continuum of youth-centered programming designed to provide safe spaces, positive mentorship, leadership development, academic support, workforce readiness, recreation, wellness, prevention-focused services, and community engagement opportunities for adolescents and young adults ages 12–21.

The Teen Center includes multiple program components, including OASAS-funded recovery-support and Clubhouse programming, Y-Achievers, workforce development initiatives, mentoring programs, wellness and prevention activities, leadership development programming, recreational enrichment, and other grant-supported youth services that collectively support positive youth development and long-term success.

This position is responsible for supervising staff, ensuring program quality and compliance, supporting participant engagement and retention, coordinating partnerships, managing daily Teen Center operations, and maintaining a safe, welcoming, structured, and trauma-informed environment for all youth participants.

The Teen Center Program Manager plays a key leadership role in advancing the YMCA of Yonkers’ mission through high-quality youth programming, relationship-building, community collaboration, operational excellence, and youth empowerment.

What We Stand For

At the Y, our work is rooted in three key areas:

• Achievement: Empowering youth to build confidence, skills, and pathways toward long-term success
• Relationships: Strengthening positive connections among youth, families, mentors, and the broader community
• Belonging: Creating safe, inclusive, and welcoming environments where all young people feel valued and supported

Essential Functions

Program Leadership & Operations

• Manage the daily operations of the Teen Center and associated youth development initiatives serving youth ages 12–21
• Oversee implementation of the OASAS-funded recovery-support and Clubhouse programming and ensure compliance with all applicable programmatic and regulatory requirements
• Coordinate structured youth programming focused on leadership development, mentoring, workforce readiness, recreation, wellness, prevention, academic support, life skills, and community engagement
• Support implementation of Teen Center initiatives including Y-Achievers, wellness and prevention programming, mentoring activities, workforce development initiatives, recreational programming, and special events
• Ensure programming remains engaging, youth-centered, trauma-informed, culturally responsive, and aligned with YMCA values and organizational priorities
• Monitor participant engagement, attendance, retention, and overall program quality
• Respond to participant concerns, incidents, behavioral challenges, and operational issues in a timely and professional manner
• Ensure the Teen Center maintains a safe, clean, organized, structured, and welcoming environment for all participants
• Assist in planning and coordinating youth trips, enrichment activities, workshops, community events, and recreational programming
• Support implementation of program schedules, daily activities, and participant engagement strategies consistent with Teen Center operational goals and grant objectives

Staff Leadership & Team Development

• Supervise Teen Center staff, counselors, interns, volunteers, and program facilitators
• Provide direct supervision, coaching, scheduling, and performance management for the Teen Center Coordinator, Teen Center Counselor, Teen Center Youth & Wellness Program Facilitator, and other assigned staff
• Support onboarding, training, professional development, and operational accountability across Teen Center programming
• Conduct regular staff meetings, supervision sessions, and performance evaluations
• Promote professionalism, accountability, collaboration, and positive team culture

Compliance, Reporting & Program Administration

• Maintain accurate program documentation, attendance records, incident reports, and participant files
• Prepare required reports, statistical summaries, grant documentation, and operational updates
• Ensure compliance with YMCA policies, grant requirements, funder expectations, and organizational procedures
• Monitor program budgets, inventory, supplies, and operational resources responsibly

Community Engagement & Partnership Development

• Build and maintain collaborative relationships with schools, families, community organizations, government agencies, and youth-serving partners
• Support youth recruitment, outreach, engagement, and retention efforts
• Participate in community meetings, special events, organizational initiatives, and partnership-building activities
• Represent the YMCA of Yonkers professionally in community-based settings and collaborative efforts

Organizational Support

• Participate in staff meetings, trainings, and organizational initiatives as assigned
• Support special events, evening programming, and weekend activities as needed
• Perform all other duties as assigned

Leadership Competencies

• Youth Development & Program Leadership
• Communication & Relationship Building
• Team Leadership & Staff Development
• Community Engagement
• Problem Solving & Decision Making
• Program Operations & Accountability
• Trauma-Informed & Youth-Centered Practice
• Organizational Collaboration

Qualifications

• Bachelor’s degree required in Human Services, Social Work, Youth Development, Recreation, Education, Psychology, Public Health, or a related field
• Minimum of three (3) years of experience working in youth development, community programming, prevention services, behavioral health, recovery-support services, or related fields
• Minimum of one (1) year of supervisory or program leadership experience preferred
• Experience working with grant-funded, compliance-driven, community-based, OASAS-funded, or recovery-support programming strongly preferred
• CASAC, CASAC-T, or prior experience working within OASAS-funded prevention or recovery-support programming strongly preferred
• Candidates without a CASAC credential must be willing to obtain CASAC-T certification within a timeframe established by the YMCA of Yonkers upon hire
• Strong organizational, communication, and relationship-building skills
• Ability to effectively engage adolescents, families, community stakeholders, and multidisciplinary teams
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Knowledge of trauma-informed practices, positive youth development principles, recovery-support models, and youth engagement strategies preferred
• Bilingual (English/Spanish) preferred
• Proficiency in Microsoft Office, Google Workspace, and organizational management systems preferred

Success In This Role Will Be Measured By

• Strong participant engagement, retention, and program utilization
• Effective implementation of Teen Center and Clubhouse programming
• Positive youth outcomes and participant satisfaction
• Strong compliance, documentation, and reporting performance
• Effective staff supervision, leadership development, and team collaboration
• Growth in community partnerships, youth engagement opportunities, and measurable program impact

Work Environment & Physical Demands

• Ability to work in both office and community-based environments
• Ability to supervise and actively engage with youth participants in recreational and program settings
• Ability to manage multiple priorities in a fast-paced nonprofit environment
• Ability to attend meetings, events, and community activities as needed
• Occasional evening or weekend work may be required for meetings, events, or organizational priorities
• Ability to travel locally throughout Yonkers and Westchester County as needed

Benefits

The YMCA of Yonkers offers a competitive benefits package, including health insurance, paid time off, retirement benefits, and professional development opportunities.

Join Our Team

The Teen Center Program Manager plays an important role in supporting youth development, strengthening community connections, and creating meaningful opportunities for adolescents and young adults throughout Yonkers.

This position offers a unique opportunity to help shape impactful youth programming while contributing to a mission-driven organization focused on empowerment, inclusion, wellness, recovery support, and community impact.

If you are a relationship-driven, youth-focused, and mission-oriented professional committed to helping young people thrive, we encourage you to apply.

Salary : $24 - $26