Director of Health and Wellness

Want to engage with members and lead others in a thriving Assoc? The Frederick Y is the perfect place to take the next step in your journey!

Job Description

The Director of Health and Wellness has overall operational responsibility of the Health & Wellness

Center and all programs run by the staff. Develops, plans and implements new procedures and

methods within Association guidelines to achieve strategic goals. Collaborates with the Vice

President of Healthy Living and Assistant Director/Coordinators in development of member

centered programs and provides a leadership role as assigned to the annual fundraising campaign.

Position will demand an overall understanding of all equipment used in the fitness center and by

fitness staff, with a focus on maintaining competitiveness within industry standards. Creates a

member-focused culture and models relationship-building skills in all interactions. Fosters a climate

of conflict resolution, problem solving and innovation to ensure member satisfaction.

Qualifications

• Bachelor’s degree in exercise science, health or physical education with coursework that exhibits background in anatomy, kinesiology, human physiology and wellness or senior program development. Additional focus on human services, social services, recreation, business or equivalent preferred.
• Two or more years of staff and program management experience, preferably in a YMCA or other not-for-profit agency. Four years of experience in a management role in the operation of a wellness/fitness center is also required. A master’s degree may be substituted for the experience.
• Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our community.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Strong communication, networking and collaboration skills.
• Excellent team builder and team player, ability to work in a self-directed fashion.
• Strong interpersonal, analytical and organizational skills, capable of working effectively with board members, staff members, and volunteers.
• Knowledge of health & wellness and customer service, instruction practice, group and program creation and facilitation, community outreach, and budget and fiscal management
  
  

Essential Functions

• Works with Associate Directors and Coordinators to ensure successful recruitment, hiring, training and development of personnel and volunteers as needed.
• Directly supervises Associate Director and Program Coordinators within the Health and Wellness function.
• Assures personal growth of staff through consultations, trainings, conferences, department meetings and performance reviews. Establishes individual and team goals; Develops strategies to motivate staff and achieve goals.
• Ensures customer satisfaction by confirming staff have the resources necessary to provide members and participants with the highest level of customer service.
• Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
• Sets standards of quality for programs in the Health and Wellness department. Ensures we are providing programs that meet industry standards and that staff is held accountable to the quality program standards established.
• Cultivates and maintains positive relationships with members through quality programs. Responds to all member and agency inquiries/complaints in a timely manner.
• Ensures that policies and procedures are followed.
• Assists with financial development activities of the branch including Annual Campaign and United Way.
• Is successful in obtaining grant funding for specific evidence based health and wellness programs.
• Prepares and successfully administers budgets related to Health & Wellness programs throughout the county.
• Works with VP of Facilities, VP of Healthy Living and all vendors to ensure proper equipment is being sourced and that we are up to date with industry standards.
• Understands emergency procedures and provide leadership in emergency situations.
• Expands program offerings and establishes new program activities within the community in accordance with strategic and operating plans.
• Evaluates both participant satisfaction and the meeting of quality standards on an ongoing basis.
• Collaborates with marketing department and distributes program information. Organizes and schedules program registrations.
• Compiles program statistics. Monitors participation and evaluates the effectiveness of programs.
• Oversees and supports various YMCA special events and fundraisers.
• Performs quality work within given deadlines and expectations with or without direct supervision.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals.
• Comprehends and follows organizational Risk Management policies.
• Actively participates in internal and external designated meetings, training session and special events, in a professional manner.
• Serve as Cause Driven Leader on Duty (CDLOD) as scheduled.
  
  

Cause-Driven Leadership Competencies

Advancing The Mission

 Engaging Community – Builds bridges with others in the community to ensure the Y’s

work is community-focused and welcoming of all, providing community benefit

 Philanthropy – Secures resources and support to advance the Y’s work

Building Relationships

 Communication & Influence – Listens and expresses self effectively in a way that

engages, inspires, and builds commitment to the Y’s cause

Leading Operations

 Innovation – Creates and implements new and relevant approaches and activities that

improve and expand the Y’s work and impact in the community

 Critical Thinking and Decision Making – Makes informed decisions based on logic, data

and sound judgement

 Program/Project Management – Ensures program or project goals are met and intended

impact occurs

Developing And Inspiring People

 Developing Self & Others – Develops self and supports others (e.g. staff, volunteers,

members, program participants), both formally and informally, to achieve their highest

potential.

Required Certifications

• Completion of YMCA Multi-Team Leader certification within 2 years
• Bloodborne Pathogen Training
• CPR, First Aid, AED, Oxygen Administration Certification
• Code of Conduct Training
• Personal Trainer Certification
• Fitness Specialist Qualified