Human Resource Branch Liaison | YMCA of the Triangle

POSITION SUMMARY:

The Human Resource Branch Liaison serves as a member of the People Team, providing centralized administrative hiring support to branch leadership in support of part-time staff hiring and pre-boarding processes. This role is responsible for coordinating and executing standardized hiring activities, maintaining required documentation, and supporting system-based workflows to ensure hiring processes are completed accurately, consistently, and in compliance with YMCA policies and applicable state and federal regulations.

ESSENTIAL FUNCTIONS:

Hiring & Pre-Boarding Administration

• Administers and coordinates standardized hiring processes for part-time staff as directed, including job requisition posting and maintenance, offer letter distribution, background check initiation, I-9/E-Verify processing, and verification of required hiring documentation.
• Ensures all hiring activities are completed accurately, timely, and in compliance with YMCA policies and applicable state and federal regulations.
• Serves as a liaison between branch leadership and the People Team to support efficient and consistent hiring outcomes.

Systems & Documentation Management

• Provides guidance and training to branch leadership on hiring and pre-boarding workflows within the HRIS system (UKG Ready).
• Collects interview documentation, reference check responses, and required hiring materials from hiring managers.
• Uploads and maintains complete and accurate electronic employee records according to established timelines.
• Monitors completion of new hire requirements including pre-boarding training for assigned positions.

Transaction Processing

• Submits and tracks HR actions related to part-time staff, including new position requests, cost center changes, salary changes, and terminations.
• Reviews HR actions for completeness and accuracy prior to submission, following established procedures.

Communication & Professional Conduct

• Maintains clear, timely, and professional communication with branch leadership, People Team members, and staff.
• Communicates hiring procedures and requirements in a consistent, positive, and supportive manner.
• Maintains strict confidentiality of employee and candidate information.
• Serves as an administrative point of contact for employment-related questions and escalates issues to leadership or the People Team as appropriate.

Organizational Engagement

• Participates in required People Team, Branch, and Association meetings and training sessions to maintain current knowledge of processes and systems.
• Models YMCA values and relationship-building skills in all interactions.
• Supports organizational and community engagement through participation in branch and Association volunteer activities.
• Completion of all required annual trainings related to safety, compliance, and child protection as assigned.
• Performs other duties assigned by the supervisor.

QUALIFICATIONS:

• High School Diploma or GED required and minimum of 1 year of experience in administrative support, HR coordination, or comparable role preferred.
• Experience supporting high-volume hiring and familiarity with basic employment processes preferred.
• Proficiency with standard office software (e.g., Microsoft Word and Excel) and the ability to learn and navigate HR systems.
• Exceptional oral, public speaking, and written communication skills.
• Demonstrated commitment to building community and fostering meaningful relationships through mission-driven work and cross-department collaboration.
• Experience supporting organizational initiatives and staff development within a team-based, service-oriented environment.
• Ability to coordinate projects, workflows, and schedules effectively in a dynamic setting.
• Strong communication skills, including written, verbal, and public-facing interactions.
• Demonstrates initiative, sound judgment, and strong organizational and time-management skills.
• Builds inclusive, mission-driven relationships with youth, families, and community members from diverse backgrounds.
• Bilingual or multilingual skills preferred, but not required.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

• • Primarily office setting with occasional interaction in gyms, classrooms, and outdoor spaces

  • Moderate noise levels; may be louder during youth or community activities

  • Regular use of computer, phone, and other office technology for extended periods of time

  • Frequent sitting, standing, walking, bending, and reaching; occasional lifting or moving up to 40 lbs

  • Must reside in the greater Triangle area of North Carolina (Raleigh-Durham-Chapel Hill and surrounding areas

  • Must be able to provide valid identification for employment eligibility verification

  • Must possess a valid driver’s license and have access to reliable transportation

  • A clean driving record is required to meet YMCA insurance standards
  • Travel between branch and/or site locations, and to off-site meetings and events is required
  • This position is primarily in person, with the flexibility to work at various branches and program locations across the YMCA of the Triangle as needed

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions