Event Host

Camp St. Croix in Hudson, WI provides a safe and welcoming environment for kids, adults, and families to explore and enjoy nature. The Camp Host supports fall, winter, and spring programs by helping prepare cabins and camp spaces and assisting with activities such as cleaning cabins, leading hikes, and supporting campfires. This role is ideal for someone flexible, self-motivated, able to work weekends, and committed to the YMCA values of caring, honesty, equity, respect, and responsibility.

This is an hourly position that starts at $16.00/hr. We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.

1. Job Summary:

The Event Host creates a warm and inviting atmosphere for guests and event attendees while greeting and directing guests upon arrival, providing information as needed and ensuring the event goes as planned. The incumbent provides quality customer service and ensures a safe, fun, and positive environment for event participants. Events may include but not limited to birthday parties, weddings, special events, corporate events, galas, fundraisers, private and group retreats.

2. Essential Functions:

• Implement event/program services for groups as prearranged through the contract as well as spontaneously throughout the groups’ stay, if applicable.
• Communicate and collaborate successfully with program staff and food service to ensure accurate information, resources, and staffing, if applicable.
• Greet groups on arrival and direct them to their event, meeting and accommodations.
• Orient groups to locations of facilities, guest policies, and emergency information.
• For youth events, plan and facilitate activities, engage with youth during the party, set up, tear down and clean room, activities and amenities.
• If applicable, prepare accurate notes for maintenance needs and incident/accident forms.
• Act as a leader in emergency situations.
• Provide resources and information to guests.
• Assist camp kitchen staff during meal times.

3. Relationships:

This position reports to the Senior Camp Program Director, who reports to the Executive Director. The incumbent should be a self-motivated individual who can work weekends, problem-solve, and work independently with limited onsite supervision.

4. Qualifications:

Required

• Minimum of 18 years of age.
• BLS, First Aid and Oxygen Administration certifications required within 30 days of hire
• Strong attention to detail.
• Ability to act calmly and decisively in emergencies.
• Flexibility when dealing with a variety of groups and situations.
• Strong verbal and written communication skills, including experience speaking to groups.
• Ability to represent the Y with a high level of professionalism.
• Capable of working independently and as member of a team.
• Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work evenings and weekends when necessary.
• Basic computer skills.
• Access to reliable transportation.

Preferred

• Prior experience as event host, hospitality, or applicable experience.
• Multilingual

5. Working Conditions:

• Ability to lift 50 lbs. to support event set-up and tear-down.
• Ability to work 12 hour shifts on event days.
• May be exposed to verbal outbursts, physical actions or bodily fluids as part of the environment.
• Work environments range from quiet work areas to busy, noisy indoor and outdoor spaces with several groups talking amongst themselves concurrently.
• Must be able to actively participate in youth games/activities, if applicable.

6. Additional Notes:

This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from Branch/Camp Leadership or their designee in completing projects or performing duties deemed necessary for the branch or Association success.