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Health & Wellness Coordinator/ Group Ex Instructor

YMCA of Metro North
Saugus, MA Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 6/1/2026

POSITION SUMMARY:

This position is primarily responsible for the supervision and management of all facets assigned to the Health and Wellness Program. The programs include, but are not limited to, health and wellness programs for adults, youth, teens, seniors and special populations, group exercise classes, personal training, and all paid programs. This position is also responsible for the development, administration, supervision and membership service delivery of the Health and Wellness Department. 


Higher Rate will commensurate for hours worked under group exercise instructor; hour rate: $30 - $40 an hour


ESSENTIAL FUNCTIONS:

  • Provide excellent member service by exceeding member expectations.
  • Engage in active listening with members in order to build relationships, understand individual’s goals and interests, and take the initiative to assist in the achievement of those goals.
  • Work within established budget.
  • Ensure that all programs meet YMCA of USA/A.C.S.M. standards.
  • Hire, train, supervise and evaluate part time wellness coaches, instructors, personal trainers and volunteers. 
  • Purchase supplies as needed
  • Maintain equipment in good repair.
  • Maintain and increase enrollment numbers.
  • Integrate a comprehensive health and wellness approach in all programs for children, youth, teens adults and special population.
  • Initiate new programs.
  • Develop policy and procedures for classes and fitness center.
  • If qualified, teach Group Exercise classes on a permanent or as needed basis. 
  • Demonstrate activities and specific exercises and techniques to members
  • Hold staff meetings.
  • Interact with members.
  • Remain current in required and voluntary training in order to promote growth of mind and spirit and character values for all.
  • Maintain a professional image and manner consistent with the YMCA’s mission and goals. 
  • Assume other duties deemed necessary by supervisor.


EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in Physical Education or Exercise Physiology.
  • Certified Personal Trainer is preferred.
  • Minimum of 2 years experience in the fitness field with supervisory skills.

 

SKILLS AND COMPETENCIES/KNOW HOW:

  • Experience supervising staff and working with staff and members to meet the branch goals.
  • Demonstrated skills in budget development and management, planning, and facility management.


PHYSICAL DEMANDS:

  • This position is required to work in the fitness center and instruct members as well as teach fitness classes, demonstrating appropriate and correct techniques.
  • The employee must occasionally lift and/or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust.


WORK ENVIRONMENT:

  • The noise level in the work environment is usually moderate.
  • Some weekend and evening work is expected.


REQUIRED TRAINING/CERTIFICATIONS:

  • Child Abuse Prevention
  • Respect in the Workplace
  • Group Exercise Certificate
  • Certfied Personal Trainer is perfered
  • Others to be determined


YMCA COMPENTENCIES:

  • Mission Advancement: Supports the Mission, Vision and Direction of the YMCA: Displays the YMCA values of Caring, Respect, Responsibility and Honesty as well as displays flexibility and the ability to accept change. Is willing to try new methods and make/take suggestions. Shows a strong commitment to the YMCA, conveys enthusiasm for the YMCA and for his/her work. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. 


  • Collaboration/Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship building techniques; supports the role of fundraising in achieving the YMCA mission. Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Takes initiative to assist in developing others. Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people. Consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers and others.


  • Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans work and actively participates in meetings, required trainings and other work related activities, demonstrates responsible actions, consistently performs duties in a safe manner, follows standards, policies and procedures, is reliable an consistently punctual, and uses Y resources appropriately and efficiently. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.


  • Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.


 

Salary : $23 - $25

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