What are the responsibilities and job description for the Wellness Coach - Eastside position at YMCA of Greater Rochester?
Description
Under the guidance and supervision of the Senior Health & Wellness Director, the Wellness Coach is responsible for greeting and engaging members, maintaining a safe and clean wellness area and support member’s needs. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester are conveyed.
RESPONSIBILITIES:
• Actively listen to members and respond promptly and appropriately. Empower members to develop confidence and self-motivation. Provide continuous feedback and guidance to members.
• Be available to all members regardless of age, gender, race, socioeconomic status, lifestyle, or fitness level. Identify members who may be using unsafe or ineffective techniques and make helpful suggestions.
• Provide superior and impeccable customer service to members, program participants, and guests.
• Consistently monitor member participation and provide feedback.
• Regularly check all equipment to ensure proper maintenance and cleanliness. Report equipment in need of repair to supervisor immediately, follow branch repair procedures, and post “out of order” sign on equipment.
• Adhere to all YMCA guidelines and expectations which includes but is not limited to providing safe sessions and responding to and reporting any accidents or incidents.
• Attend all required meetings and training.
• Maintain all required certifications.
• All other duties as assigned.
Requirements
REQUIREMENTS
• Must be at least 18 years of age and possess a high school diploma or GED.
• Must have working knowledge of all principles of Health & Fitness.
• Demonstrated ability to work with all ages of individuals and groups at all ability levels.
• Must possess and demonstrate excellent communication skills, strong interpersonal skills, maturity and must be able to work independently.
• CPR/AED and First Aid certifications required.
PHYSICAL REQUIREMENTS:
• Ability to perform all physical aspects of the position; including demonstrating exercise movements, walking, standing, bending, reaching, and lifting.
• Must be able to lift up to 50 pounds occasionally.