Member Enrollment Specialist - Parkview Family YMCA

Join Our YMCA Membership Team and Help Build Stronger Communities!

The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive.
 

Why you’ll love the YMCA

As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household. 

Other perks our Y employees enjoy: 

• Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career. 
• Childcare: While working at a membership branch, up to four hours of Childwatch is offered during regular childwatch hours. All part-time employees also enjoy 50% discount before and afterschool care and summer day camp options. 
• Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community!

Responsibilities 

The Parkview Family YMCA is seeking an enthusiastic and attentive part-time Membership Enrollment Specialist to guide prospective members through the enrollment process, give tours, and foster relationships that connect them to the YMCA, fellow members, and programs to fit their individual needs. 

• Connect: Build effective, authentic relationships with members and help them meet other members and staff.
• Serve: Promote programs and events to our members and the community.  
• Implement: Conduct interviews and tours with prospective members. Enroll and register new members in programs.  

Requirements 

Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne as well as:

• At least 16 years old with a high school diploma or GED.
• Reliable transportation to and from work
• Demonstrates effective communication, leadership, and customer service skills.
• Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals.  
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.  

Salary: Part-time $13.50-$14.00 hourly

Hours Available: 

• Tuesday 8:00am-2:00pm 
• Friday 2:00pm-8:00pm 
• Rotating Saturday (once every third Saturday) 

Location: Parkview Family YMCA, 10001 Dawsons Creek Blvd. Fort Wayne, IN 46825