What are the responsibilities and job description for the Childcare Account Specialist position at YMCA of Greater Dayton?
Childcare Account Specialist
Association Services Office
Dayton, OH
Full-Time/Non-Exempt
$14.00-$17.50/Hour
Hours are between 8am-6pm and varies.
Position Summary
Responsible for carrying out business office and Registration and Billing procedures for the Child Care Program department.
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Association Services Office
Dayton, OH
Full-Time/Non-Exempt
$14.00-$17.50/Hour
Hours are between 8am-6pm and varies.
Position Summary
Responsible for carrying out business office and Registration and Billing procedures for the Child Care Program department.
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
- Provides excellent service to program participants, their families, staff members, and other individuals.
- Manages childcare billing accounts receivable through multiple forms of correspondence to participants.
- Provides excellent telephone and member service while facilitating inbound/outbound calls.
- Remains accountable for all monetary transactions on shift and appropriate reconciliation of these transactions.
- Maintains all pertinent equipment and supplies.
- Is familiar with childcare information as outlined in the childcare and parent handbooks.
- Proactively solves problems.
- Follows appropriate safety guidelines.
- Communicates to direct supervisor any concerns or incidents that may need follow-up.
- Protects confidential information regarding program participants, families and staff members.
- Process Hourly Billing.
- Process Approved Registrations within a timely manner.
- Completes other tasks as assigned by Childcare Account and Registration Coordinator or Director of Call Center Operations.
- Must be at least 18 years of age and possess high school diploma or GED. A 2-year degree or applicable experience is preferred.
- Six months or more of related customer service and clerical experience required.
Salary : $14 - $18