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Member Experience Staff - RC Durr YMCA

YMCA of Greater Cincinnati
Burlington, KY Full Time
POSTED ON 3/5/2026 CLOSED ON 3/17/2026

What are the responsibilities and job description for the Member Experience Staff - RC Durr YMCA position at YMCA of Greater Cincinnati?

Key Responsibilities: 

  • Greet every person entering the YMCA courteously and friendly, calling members and staff by name, having good eye contact, scanning membership cards and checking all non-members in properly.
  • Answer phones, complete program registration, membership sales, cash receipting operations and proficiently perform all membership functions and responsibilities in the Daxko system.
  • Conduct building tours, interpreting membership policy and procedures, and interpreting programs to prospective members.
 

Qualifications:

  • Must be at least 18 years of age, with high school diploma or equivalent.
  • CPR, First Aid, AED, Oxygen certifications required with 60 days of hire.
  • Support of the mission of the YMCA, display positive and friendly attitude, possess good customer service and organizational skills.

Salary.com Estimation for Member Experience Staff - RC Durr YMCA in Burlington, KY
$37,917 to $52,186
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