What are the responsibilities and job description for the Summer Pool Lead: Keith YMCA position at YMCA of Greater Charlotte?
The Summer Pool Lead is a seasonal position responsible for overseeing the daily operations of the YMCA aquatic facility, ensuring a safe, clean, and well-maintained environment for members and guests. This role provides leadership to lifeguards and aquatic staff, ensures compliance with all safety regulations, and supports the Aquatics Director in maintaining high operational and safety standards. The Pool Supervisor also assists in staff scheduling, training, and facility maintenance to promote a positive and engaging aquatic experience.
Culture Statement
The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose.
We Love unconditionally – showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate Hope – promoting optimism by offering encouragement and practical solutions to challenges. We act with Care & Compassion – listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate Generosity – sharing our time, skills, and resources freely and with joy.
We walk in Grace – showing patience and kindness, even in difficult moments. We ignite Faith – staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible. Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure Honesty – communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor Humility – leading with a servant's heart by prioritizing the needs of others above our own.
We live with Joy – celebrating small and big wins alike, inspiring connection and shared joy. We offer Respect – addressing everyone by name and honoring diverse perspectives and backgrounds. We value Responsibility – performing every task timely with diligence and excellence and holding ourselves accountable by openly evaluating our performance. We engage in Service – going above and beyond in serving others by anticipating needs and delivering exceptional experiences.
Essential Functions
- Supervise and coordinate daily pool operations, ensuring lifeguard coverage, safety, and
efficiency. - Oversee pool facility maintenance, including water chemistry, cleanliness, and equipment
functionality. - Monitor and enforce safety protocols, ensuring compliance with YMCA, local, and national aquatic
standards. - Lead and support aquatic staff, providing mentorship, training, and performance feedback.
- Respond to and manage emergency situations, assisting lifeguards and ensuring proper incident documentation.
- Assist with staff scheduling, payroll tracking, and operational planning to maintain efficient
workflow. - Work with the Aquatics Director to implement and enhance programs, special events, and facility
improvements. - Ensure positive member and guest experiences, addressing concerns and fostering an inclusive
environment. - Maintain accurate records of pool maintenance, incidents, and operational reports.
- Promote and uphold the YMCA’s core values of caring, honesty, respect, and responsibility.
- Summer seasonal positions typically work from May through September.
Performs other duties and tasks as assigned by leadership.
Qualifications
Required Qualifications
- Must be at least 20 years old at the time of application and have a High School Diploma or GED.
- Minimum 4 years of experience as a lifeguard or relevant leadership experience.
- Strong understanding of water safety, risk management, and pool maintenance procedures.
- Knowledge of pool equipment, water chemistry, and facility operations.
- Excellent leadership, communication, and problem-solving skills to manage staff and address
concerns. - Ability to train, mentor, and evaluate lifeguards and aquatic team members.
- Comfortable working in a fast-paced environment with multiple priorities.
- Strong customer service skills with the ability to resolve conflicts and maintain positive
interactions. - Must be able to work a flexible schedule, including early mornings, evenings, weekends, and
holidays. - Detail-oriented with the ability to ensure compliance with YMCA and reg.
Preferred Qualifications
- Minimum of two (2) years' experience with YMCA or similar organization
- Minimum of one (1) year experience in a leadership/ supervisor or similar position
- Current lifeguard certifications.
- Current professional level CPR and first aid certifications.
Working Conditions
- Work in both indoor and outdoor pool environments, with exposure to varying temperatures,
humidity, and weather conditions. - Physically active role requiring standing, walking, swimming, and supervising staff for extended
periods. - Frequent exposure to chlorinated water, pool chemicals, and noise from patrons and aquatic
activities. - Must be able to lift up to 50 lbs and assist in pool maintenance tasks.
- Requires constant attentiveness and quick decision-making to ensure pool safety and facility
efficiency. - Work schedule may include early mornings, evenings, weekends, and holidays based on facility
needs.
Competencies
# Competencies
- COMMUNICATION & INFLUENCE: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause
- CRITICAL THINKING & DECISION MAKING: Makes informed decisions based on logic, data, and sound judgment
- DEVELOPING SELF & OTHERS: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
- EMOTIONAL MATURITY: Demonstrates ability to understand and manage emotions effectively in
all situations
To learn more about our Y-USA Leadership Competencies, please click here