Personal Trainer Tier 2: Lowe's YMCA

Under the direction Healthy Living Leadership and in alignment with the Christian mission of the YMCA, the Tier 2 Personal Trainer delivers personalized, evidence-based fitness training to individuals and small groups. Trainers at this level apply advanced training knowledge, monitor progress, and support participants in achieving sustainable health outcomes. Tier 2 Trainers also serve as role models in promoting wellness services and demonstrating excellence in service delivery.

Culture Statement:

The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose.

We Love unconditionally – showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate Hope – promoting optimism by offering encouragement and practical solutions to challenges. We act with Care & Compassion – listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate Generosity – sharing our time, skills, and resources freely and with joy.

We walk in Grace – showing patience and kindness, even in difficult moments. We ignite Faith – staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible. Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure Honesty – communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor Humility – leading with a servant's heart by prioritizing the needs of others above our own.

We live with Joy – celebrating small and big wins alike, inspiring connection and shared joy. We offer Respect – addressing everyone by name and honoring diverse perspectives and backgrounds. We value Responsibility – performing every task timely with diligence and excellence and holding ourselves accountable by openly evaluating our performance. We engage in Service – going above and beyond in serving others by anticipating needs and delivering exceptional experiences.

Essential Functions:

• Provide customized fitness training for clients based on personal assessments and health goals (minimum of 5 sessions/week).
• Complete 4–8 hours of fitness floor time weekly during the first 90 days to support member engagement and YMCA wellness integration.
• Create, implement, and adapt safe and effective cardiovascular, resistance, and flexibility programming for diverse populations.
• Maintain accurate client documentation and perform administrative tasks related to participation and progress tracking.
• Educate clients on safe movement, proper use of equipment, and long-term behavior change strategies.
• Promote personal training services and build strong member relationships through active engagement and outreach.
• Stay current with exercise science and health trends through continuing education, certifications, and YMCA professional development.
• Attend team meetings, training sessions, and contribute to branch initiatives such as Annual Giving Campaigns.
• Follow YMCA guidelines on safety, uniform appearance, and member service standards.
• Demonstrate professionalism and integrity through personal wellness, punctuality, and a commitment to excellence.

Performs other duties and tasks as assigned by leadership

Qualifications:

Required Qualifications

• Must hold a nationally recognized Personal Training certification (e.g., ACE, NASM, ACSM, NSCA).
• Minimum of three (3) years of personal training experience, averaging at least 5 hours/week, or a 4-year degree in a health-related field, or equivalent combination of advanced education and experience.
• Completion of all required YMCA of Greater Charlotte trainings by designated deadlines.
• Strong communication, coaching, and interpersonal skills with the ability to build trust and motivate others.
• Self-starter with demonstrated reliability, initiative, and passion for helping people achieve health goals.
• Positive and supportive demeanor with strong customer service skills.
• Proficiency in basic computer applications (Outlook, Word, Excel) and willingness to learn YMCA-specific systems.
• Flexible schedule availability including evenings and weekends.

Working Conditions

• Ability to work irregular hours, including early mornings, evenings, and weekends.
• Must be able to stand, walk, kneel, bend, and perform dynamic movements for extended periods.
• Ability to lift and carry equipment or assist clients weighing up to 50 pounds.
• Visual and auditory acuity to respond swiftly and safely in emergency situations.
• Ability to physically “spot” clients and demonstrate proper exercise form.
• Exposure to bodily fluids, exercise equipment, and communicable diseases.
• Extended periods of computer or tablet use for scheduling and documentation purposes.

Competencies:

1. FUNCTIONAL EXPERTISE: Executes superior technical skills for the role.
2. EMOTIONAL MATURITY: Demonstrates ability to understand and manage emotions effectively in all situations
3. COMMUNICATION & INFLUENCE: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
4. ENGAGING COMMUNITY: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community

To learn more about our Y-USA Leadership Competencies, please click here: