Youth and Family Engagement Coordinator

Deadline to Apply: May 13th, 2025

POSITION SUMMARY:

This position is integral to the strategic plan and operation of the YMCA as it involves organizing and implementing high quality drop-in member childcare as well as developing and implementing programs and services for families in Frederick County. This includes but is not limited to, the day to day operation of the Fun Zone, programs for youth between ages of 18 months and 12 years of age, birthday party coordination & staffing, Parent Night outs and family events. Must be able to work with other directors and ensure programs do not interfere with or jeopardize programs in other departments. The Youth and Family Engagement Coordinator is responsible for the overall structure, activities, and staffing of all Fun Zone locations, birthday parties and any youth or family programs implemented.

BENEFITS:

We offer an extensive benefits package for our full-time employees which includes:

• Free Household Membership
• Medical Dental & Vision
• Life insurance
• Short and Long Term Disability
• Retirement benefits will vest at 12% after 2 years of employment
• Discount on childcare and other Y programs
• Paid Time Off
• Bereavement leave

KNOWLEDGE AND SKILLS:

He/she must have the ability to demonstrate understanding of program management; effective and efficient time management; demonstrate capacity for managing and leading people; excellent oral and written communication skills, interpersonal and coaching skills, organizational skills; ability to exemplify a “Y-Voice” that demonstrates determination, genuine concern, welcoming attitude, hopefulness and a nurturing spirit.

Understand ethical behavior and business practices, and ensure that your own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization; maintain a work ethic that holds a high standard to organizational accountability.

ESSENTIAL FUNCTIONS:

• Follow all established YMCA policies and procedures.
• Ensure high quality, age appropriate infant, toddler, and youth programs by assuring proper activities, supplies, and enrichments are created, scheduled, and taught.
• Participate in activities regularly and conduct periodic site visits to observe and assess programs, while providing detailed feedback to staff on how to improve their site operation.
• Establish new program activities and modify/expand the program within the needs of the organization strategically. Evaluate participant satisfaction on an ongoing basis.
• Develop and maintain positive relationships with children and parents through quality offerings. Respond to all agency, parent and community inquiries/complaints in a timely manner.
• Work in conjunction with HR to recruit, hire, train and develop personnel and volunteers as needed.
• Provide orientation and training to new staff.
• Schedule all staff to cover the shifts necessary to run the programs.
• Supervise and evaluate staff using job descriptions and performance standards that reflect their assigned roles and performance areas needs.
• Think, communicate and behave as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
• Evaluate membership community needs and recommends initiatives to address needs.
• Collaborate with marketing and distribute program information.
• Develop strategies to motivate staff and volunteers to achieve goals.
• Develop and implements new program ideas for members in each facility.
• Develop and implement family programs/activities.
• Oversee the schedule, staffing and coordination of all birthday parties and room rentals at each location (regardless of party content).
• As needed, plan camp/all day care options for members.
• Compile program statistics. Monitor and evaluate the effectiveness of and participation in programs. Ensure participant satisfaction.
• Actively participate in designated meetings, training sessions, committees and special events.
• Cross promote all YMCA memberships and program options.
• Required to serve as the Cause-Driven Leader On Duty (manager on duty) periodically throughout the year.
• Prepare and manage the operation budget for the Fun Zone.
• Other duties may be assigned.

QUALIFICATIONS/REQUIREMENTS:

• Must be at least 21 years of age
• Bachelor’s degree in related field or equivalent and have at least two years of related experience; or equivalent combination of education and experience.
• Minimum of two years of staff and volunteer management experience.

• Successfully complete criminal background check
• Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our community.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Knowledge of infant, toddler, and youth issues, instruction practice, program creation and facilitation, community outreach, and budget and fiscal management
• Strong communication, networking, and collaborations skills
• Excellent team building and team player, ability to work in a self-directed fashion.