What are the responsibilities and job description for the PT Front Desk Member Services Staff - East position at YMCA of Dane County?
Front Desk Staff - East YMCA
PART TIME! Evenings and Weekends!
FREE YMCA FAMILY MEMBERSHIP!
Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!
Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.
WHY the Y? Excellent Benefits!
PART TIME! Evenings and Weekends!
FREE YMCA FAMILY MEMBERSHIP!
Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!
Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.
WHY the Y? Excellent Benefits!
- AMAZING retirement plan with unprecedented company contribution
- Growth opportunities!
- FREE YMCA Membership!
- Greet members, prospective members, and guests, providing exceptional customer service.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- New member sign-up.
- Respond to member questions and concerns in a timely and professional manner
- Motivated to maintain an excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred) but WILL TRAIN