What are the responsibilities and job description for the Front Desk Representative- Licensed Childcare Center position at YMCA of Central Texas?
The YMCA of Central Texas is looking for an energetic, dependable, and people-focused individual to serve as a Front Desk Representative in our Licensed Childcare department. This is a key front-line position responsible for welcoming families, managing program registrations, and helping our administrative team deliver exceptional service in a fast-paced, family-oriented environment.
You’ll be the first face families see—offering friendly support, accurate information, and efficient help with childcare and camp-related needs. If you're organized, great with people, and love creating positive experiences, we want to hear from you!
What You’ll Be Doing:
- Greet members, guests, and families with warmth and professionalism
- Answer phones, respond to inquiries, and return messages in a timely manner
- Support registrations, payments, bank drafts, and data entry for all Licensed Childcare and Camp Programs
- Assist with summer camp and afterschool program forms, rosters, and clerical support
- Run collection reports, update payment info, and help maintain accurate accounts
- Provide general administrative support to the Child Development Center (CDC) team
This position is likely to open or close the front desk daily, so flexibility and reliability are a must!
Minimum Requirements:
- At least 18 years old
- Strong customer service and communication skills
- Friendly, courteous, and professional demeanor
- Ability to multi-task, handle money, and stay organized under pressure
- Computer-literate and comfortable with phone/email communication
- Willing to work a variety of shifts, including early morning or evening hours
- Bilingual a plus
- Willing to uphold YMCA Core Values: Caring, Honesty, Respect, Responsibility, and Faith
- Must pass reference checks, drug screening, background check, and sex offender check
Pay & Benefits:
- Part-time hours: Up to 30 per week, scheduled within operational hours
- Opportunity to make a meaningful impact in the lives of families and children
- Supportive and mission-driven team culture
Must be able to pass pre-employment drug screen, criminal history, sex offender and reference checks.
Pay Rate: $13.00 to $17.00/hour based on experience
About Us: We are a not-for-profit services Association focusing on mission driven initiatives, with a vision of building strong kids, strong families and strong communities throughout 7 Texas Counties. Our organization is home to the largest school age child care provider in Williamson County as well as health and fitness programs that improve the quality of life for over 45,000 members ranging from preschool through senior citizen.
The YMCA is an Equal Opportunity Employer and a Drug Free workplace. Thank you for your interest in the YMCA of Central Texas!
Salary : $13 - $17
