What are the responsibilities and job description for the Billing and Collections Representative position at Yessio LLC?
At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City!
Get ready to advance your career with a wide range of benefits and perks, including:
- Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
- Paid time off
- Paid holidays
- Health and dental benefits
- Monthly employee recognition lunches
- Company barbeques
- Remote flexibility
- Monthly team motivation contests
- Weekly coaching sessions and paid training
- Spacious work area and desks
- Our main office is across the street from the Center Street Trax station
Join us now and embark on an exciting remote financial journey!
QUALIFICATIONS
We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria:
- High school diploma or equivalent
- Fluent English communication skills and phone etiquette
- Computer proficiency and basic math skills
- Positive attitude, desire to learn more, and good attendance
WHAT TO EXPECT
As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections.
WHO WE ARE
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
HOW TO APPLY
You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!