Plastic Surgery Practice Sales - Patient Care Coordinator

An established, rapidly growing, luxury plastic surgery practice located in Beverly Hills is seeking a Patient Sales Coordinator with a strong background in sales and organization to support continued growth.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing “whatever it takes” to help the team grow. The focus is on driving sales and delivering an exceptional experience for surgical and non-surgical patients, including facelifts, breast procedures, body contouring, injectables and lasers.

This position requires an individual who is confident, personable, and comfortable working directly with discerning patients and a busy board-certified plastic surgeon. Relationship-building ability and a positive, professional demeanor are essential.

Responsibilities:

1. Sales – Guide prospective patients to make comfortable, confident decisions to move forward with surgery and potential non-surgical services through extensive phone conversations, virtual, and in-person consultations. Five days per week will be focused on selling, following up, and converting inquiries to procedures. Comfort quoting and asking patients to proceed with treatments ranging from hundreds to tens of thousands of dollars is required.

2. Follow-Up – Consistent, proactive follow-up is key. The ideal candidate will contact 50 patients per day through calls, texts, and emails using “pleasant persistence.” Comfort with high-volume and high-quality communication is essential.

3. Organization and Coordination – Manage all details from initial inquiry through surgery and post-op, ensuring a seamless patient experience. Track activity and conversions using CRM tools such as PatientNow or Nextech.

4. Team Collaboration and Professionalism – Work largely independently while also collaborating closely with a small, tenured, and established team in a zero-drama-tolerated environment. Maintain an organized, luxury-level atmosphere, represent the practice with discretion and warmth, and participate in occasional after-hours support or events as needed.

Job Requirements:

• Bachelor’s degree preferred
• 2–5 years of sales experience required (aesthetic, cosmetic, medical, or luxury sales preferred)
• Proven success in achieving goals and driving revenue growth
• Exceptional communication and interpersonal skills
• Strong organizational skills with attention to detail
• Comfortable presenting five- to six-figure quotes with confidence
• Positive, professional demeanor with high emotional intelligence
• Tech-savvy and able to learn CRM or medical software quickly
• Team-oriented, reliable, and self-motivated
• Must live within 30 minutes of Beverly Hills
• Full-time, Monday–Friday, in-office position
• Flexible schedule for occasional after-hours work or events

Compensation and Benefits:

• Estimated total first-year earnings: $90,000–$130,000 (base commission, based on performance)
• Paid time off and medical benefit stipend
• Staff treatment discounts
• Long-term professional growth within a well-established, high-end Beverly Hills practice

This is a sales-focused position with measurable goals, daily outreach expectations, and ongoing coaching. The right candidate thrives in a high-touch, results-driven environment where professionalism, persistence, and patient care go hand in hand.

Please submit a brief cover letter and resume for consideration. Only local candidates or those relocating to the Los Angeles area will be considered.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Beverly Hills, CA 90210 (Required)

Ability to Relocate:

• Beverly Hills, CA 90210: Relocate before starting work (Required)

Work Location: In person