What are the responsibilities and job description for the Production Support Analyst 1 position at Yellowstone Landscape?
Position: Production Support Analyst I (Working 10am – 7pm ET)
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a top-notch Production Support Analyst I supporting the west time zone region. This position requires a professional with a positive attitude that is a quick learner in technology and systems. Work from home majority of the time and travel to branches as needed.
Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the United States. To learn more, please visit our website: www.yellowstonelandscape.com.
Responsibilities
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a top-notch Production Support Analyst I supporting the west time zone region. This position requires a professional with a positive attitude that is a quick learner in technology and systems. Work from home majority of the time and travel to branches as needed.
Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the United States. To learn more, please visit our website: www.yellowstonelandscape.com.
Responsibilities
- Develop an extensive working knowledge of our Production Software system.
- Troubleshoot issues reported by end-users and provide solutions.
- Assist with the configuration of Production Software, as well as updating settings, services, items, etc. as needed.
- Assist with analysis of raw data from various sources to ensure compliance with established data standards.
- Provide software training using a variety of delivery methods including web-based and onsite training.
- Develop training materials for Production Software implementation.
- Participate in the branch implementations, providing effective training to maximize use of the software.
- Excellent verbal and written communication skills
- Attention to detail
- Proficiency with Microsoft 365 suite
- Critical thinking / Problem solving
- Experience with various ERP or CRM applications a plus
- Previous experience using Aspire or ComputerEase preferred
- Competitive pay; paid weekly
- Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay
- A company that values and appreciates YOU