Restaurant General Manager (GM)

We are seeking a General Manager with a true ownership mindset to lead our family business into its next chapter. This is not a "clock-in, clock-out" role; we are looking for a dedicated leader who treats the restaurant as their own and possesses the drive to grow alongside the company as we expand our footprint and reputation.

Key Responsibilities

Growth & Business Strategy

• Strategic Expansion: Partner with ownership to identify new revenue streams, private events, or delivery optimization.
• Brand Ambassadorship: Act as the face of the brand in the community to build a loyal "fan base" and increase repeat business.
• Entrepreneurial Problem Solving: Proactively identify operational gaps and implement creative solutions without waiting for direction.

Operations & Guest Experience

• Daily Oversight: Coordinate FOH and BOH activities to ensure seamless service, food quality, and restaurant cleanliness.
• Quality Obsession: Maintain uncompromising standards, understanding that your personal reputation is tied to every plate served.
• Guest Relations: Engage with customers personally and resolve issues with the grace and authority of an owner.

Team Leadership & Culture

• Staffing & Mentorship: Lead recruitment and training, fostering a collaborative "family" environment to reduce turnover.
• Performance Standards: Set high expectations for the team and provide ongoing coaching to maintain operational excellence.

Financial Stewardship

• Fiscal Responsibility: Manage P&L, labor costs, and inventory as if it were your own money.
• Reporting: Translate complex financial data into actionable insights and regular performance reports for the owners.

Required Skills & Qualifications

• Experience: 3–5 years of management experience in a high-volume restaurant.
• Financial Acumen: Deep understanding of budgeting, COGS, and labor-cost management.
• Leadership: Proven ability to motivate diverse teams and lead through high-pressure situations.
• Growth Drive: A track record of increasing sales or improving profitability in previous roles.
• Flexibility: Availability to work nights, weekends, and holidays as the business requires.

Why Join Us?

We offer the stability of a family-owned business with the excitement of a growth-oriented startup. We are looking for a partner in our success, not just an employee.