What are the responsibilities and job description for the General Manager position at Year Round Pool Company, Inc.?
Company Overview
Superior Pool Service and Year Round Pool Company, Inc. is a family-owned business founded in January 1981 in the Low Country. Built on values of hard work, integrity, and personal service, it has grown from a humble pool cleaning operation into a trusted full-service pool company that prioritizes quality and customer satisfaction.
Job Overview
We're on the lookout for passionate individuals to join our growing team an General Manager and embark on an exciting journey of growth and career opportunity!
General Manager is a safety sensitive position that manages a specific geographic area and oversee all employees at the branch to maintain the residential and commercial pools of clients for cleanliness, chemical levels and mechanical issues.
Annual Pay: $50,000 to 58,000 (Based on experience)
Job Duties
- Determine staff requirements, and make hiring decisions and promotions on potential Pool Service Technicians
- Accomplishes departmental goals by accepting ownership of department objectives driven by overall organizational business needs
- Safely operate a company motor vehicle and maintain a clear and valid drivers license for the state in which reside to ride along with technicians as well as assist with service when needed
- Review management reports and other performance data to measure productivity and goal achievement and to determine areas needing program improvement
- Resolves escalated customer service matters, as necessary, through diplomacy and professionalism both face to face and digitally
- Train Technicians on Acumatica and other technology
- Plan and schedule team meetings to review procedures, successes, and areas to improve
- Manage the startup process which may include meeting with potential new customers to assess their pool and decide whether to put them on service. Quoting of new equipment might be part of this new customer assessment process.
- Meet with existing customers to resolve issues related to service or equipment problems
Requirements:
- Prior pool service experience required
- Must have a current driver’s license issued by a valid state agency with a clean driving history
- Must not have a conviction of a felony or 1st class misdemeanor involving crimes against a person or child, crimes against property, theft or fraud, or drug crimes related to trafficking or manufacture
- Bi-lingual (Spanish/English), a plus but not required.
Knowledge, Skills & Abilities
- Management
- Customer Service
- Critical Thinking
- Time Management
- Communication Skills
Benefits:
- Health, Dental, Vision Insurance
- Paid Holidays
- Paid Time Off
- Weekly Pay
- Referral Bonus
Year Round Pool is an Equal Opportunity Employer.
Pay: $50,000.00 - $58,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Professional Pool cleaning: 5 years (Required)
Language:
- English (Required)
Ability to Commute:
- Bluffton, SC 29910 (Required)
Work Location: In person
Salary : $50,000 - $58,000