Front of House Manager

Job Description

This role is ideal for someone who enjoys being the go-to expert and keeping operations running smoothly behind the scenes. You’ll play a key role in supporting Food & Beverage leadership, improving accuracy and efficiency, and helping teams succeed through training and strong processes. With a mix of hands-on involvement, problem-solving, and leadership opportunity, this position offers variety, visibility, and the chance to make a real impact on guest experience and daily operations.

Responsibilities:

• Train and orient new and existing FOH staff on Job Instructions and all Point-of-Sale (POS) system procedures.
• Work closely with the Food & Beverage Director to review POS error reports and ensure accuracy.
• Verify, post, and maintain invoices and records within the POS system.
• Participate in Food & Beverage meetings, providing updates and insights related to POS operations.
• Review and investigate discrepancies in Retail and POS statistical data.
• Help prepare and maintain Job Instructions for all POS-related processes.
• Support the Food & Beverage Director in reviewing P&L statements and general ledger postings for accuracy.
• Train Food & Beverage staff to strengthen guest service and operational excellence.
• Oversee Food & Beverage production when the Director is absent.
• Assist with shift coverage when needed to support guest service and department operations.

Requirements:

• Previous restaurant experience is strongly preferred.
• Must be 18 years or older to apply.
• Must have a high school diploma or GED, or the ability to obtain within 1 year of date of hire.
• Must pass a background security check prior to and during the course of employment.
• Must pass a pre-employment drug screening and adhere to the Tribal/Gaming’s Drug and Alcohol policy.
• Must adhere to all Tribal/Gaming Agency Personnel Policies and Procedures.
• Must possess excellent interpersonal and communication skills and a strong orientation to excellent guest service.
• Must be self-reliant and capable of working independently as appropriate or necessary.
• Must have a valid Arizona Driver's License and be insurable under the Yavapai-Prescott Indian Tribe's auto insurance carrier.
• Must maintain a high degree of confidentiality.
• Must possess strong organizational skills.
• Must have an energetic personality.
• Must have Food Handlers Certificate.
• Must attend alcohol training class and obtain a TIPS/Alcohol certification.
• Must have basic computer skills.
• Must be able to lift and periodically carry up to 50 lbs.

Preferred Requirements:

• Prefer an Associate's Degree.
• Prefer Professional Culinary Degree or an equivalent combination of culinary training and/or experience.
• Prefer at least two (2) years of serving experience.
• Prefer knowledge of inventory control and ordering.
• Prefer prior supervisory experience.

Full-time, benefited position, starting rate $41,812-$55,610.

Open until filled.

Yavapai Gaming Agency follows Indian Employment Preference Procedure which considers qualified applicants in this order: enrolled YPIT Tribal Members; applicants who are enrolled members of other Indian Tribes; all other qualified applicants.

​Apply online at www.buckyscasino.com

Job Type: Full-time

Pay: $41,812.00 - $55,610.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please tell us why you think you would be a great fit for our team
• Are you a current employee of YGA/YPIT?
• Were you referred by a YGA/YPIT employee? If so, please list their name
• How did you hear about this position?
• Are you willing to undergo a background investigation in accordance with applicable laws?
• Are you a former employee of YGA/YPIT?
• Do you have any immediate family members working for YGA/YPIT? If so, please provide their name.
• Do you have at least a high school diploma or GED?
• Do you have previous restaurant experience?
• Do you meet the minimum qualifications for the position?

Location:

• Prescott, AZ 86301 (Required)

Work Location: In person

Salary : $41,812 - $55,610