Records Technician - Development Services (Prescott)

• Performs a variety of clerical and office tasks, including entering and retrieving data from computer database programs, maintaining filing systems, compiling data and preparing reports; receiving money and entering receipts; handling incoming phone calls and assisting visitors; keeping account and other office records; proofreading and coding; and coordinating flow of clerical work with that of other departments and agencies.
• Handles public and agency requests for records information, both by telephone and in person.
• Classifies reports, sorts, and analyzes information, compiles statistics, verifies information, and builds and maintains statistical data.
• May perform special project research and analysis as assigned.
• Performs other job-related duties as assigned.

Education:
High school diploma or equivalent.

Experience: 
A minimum of one (1) year of general office experience.

Additional Requirements:

Must possess a valid Arizona driver’s license.

Required Knowledge, Skills, and Abilities:  

Knowledge of:

• Departmental clerical and office procedures, including various internal programs.
• Various data processing systems.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

Ability to:

• Maintain records and prepare accurate reports.
• Follow written and verbal instructions.
• Type at a minimum speed of twenty-five (25) WPM.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.  
• Handle confidential matters and maintain discretion always.
• Act with courtesy, tact, and diplomacy.

Work Environment: 
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements: 
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:

FLSA: Non-Exempt 
Grade: 3 
Classification: Classified 
Safety Sensitive: No

Salary : $20 - $31