Office Assistant-Team Lead

Job Overview
The Team Lead, Office Assistant will provide timely and efficient clerical support to the Physician Division staff and management; supports the management team with the coordination of activities and operations of the accounts receivable department. Duties and Responsibilities Assist global team members by answering questions and providing support for their ongoing success Assist in tracking productivity and quality of Office Assistants Identify areas of opportunity for improvement through one-on-one evaluation of Office Assistant Meets and maintains daily productivity/quality standards established in departmental policies and supports training needs identified to ensure teams’ success in this area Adheres to the policies and procedures established for the client/team Distributing documents, faxes and correspondence Photocopying, scanning and uploading documents into various document and EMR systems Receiving, sorting and distributing mail correspondence. Updating patient accounts in EMR systems based on mail correspondence received. (demographic/insurance update) Completing Medical and Billing Record Requests Perform special projects and other duties as needed Act cooperatively and courteously with patients, visitors, co-workers, management and clients Maintaining filing systems All other duties as directed by Manager Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Qualifications High school diploma or equivalent Ability to work on site is required Experience in insurance collections, including submitting and following up on claims for a Medical Practice, Medical Facility/Medical Billing Company, Ambulatory Surgical Center, and/or Hospital - Preferred not required Experience with training new users- Preferred not required Possess basic working knowledge of healthcare claims processing including ICD-9/10, CPT, and HCPC codes, as well as 1500 forms Possess working knowledge of the fundamental concepts in healthcare reimbursement methodologies and revenue cycle Knowledge of EMR systems is a plus Ability to analyze, identify and resolve issues on patient accounts Proficient in MS Office applications such as Word, Excel, Power Point and Outlook Proficient in use of email and internet Knowledge of office management systems and procedures Knowledge of administrative procedures Excellent written, verbal and interpersonal communication skills Strong organizational skills with attention to detail Key Competencies Data management Attention to detail and accuracy Problem-solving Adaptability Customer Service Orientation Teamwork Confidentiality Please submit your resume for immediate consideration!

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• Health insurance

Work Location: In person

Salary : $20