What are the responsibilities and job description for the Cashier/Customer Service Representative position at Yarmo Wine & Spirits?
Job Summary
Join our dynamic team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create a welcoming environment for every customer. In this role, you'll handle retail sales transactions with precision, provide exceptional customer service, and assist shoppers with product information and demos. Your energy will help drive sales through upselling techniques while ensuring smooth operations at the checkout counter. If you enjoy engaging with people, managing stock, and contributing to a lively retail atmosphere, this position is perfect for you! All roles are paid positions, offering valuable experience in a fast-paced retail setting.
Duties
- Operate the point-of-sale (POS) system accurately to process retail sales transactions and handle cash, credit, or debit payments with care.
- Provide friendly and professional customer service by answering questions, assisting with product demos, and guiding shoppers through their purchase decisions.
- Maintain an organized checkout area, ensuring cleanliness and readiness for customers.
- Upsell products by highlighting features and benefits to enhance customer satisfaction and increase sales.
- Assist in merchandising efforts by stocking shelves, organizing displays, and ensuring products are well-presented to attract customers.
- Support inventory management through stocking shelves, conducting stock counts, and alerting management of low inventory levels.
- Demonstrate excellent phone etiquette when handling inquiries or assisting customers remotely.
Qualifications
- Previous experience in retail sales or grocery store environments is highly desirable.
- Familiarity with POS systems and cash handling procedures is essential.
- Strong communication skills in both English and bilingual capabilities are a plus to serve diverse customer needs effectively.
- Proven ability to perform retail math accurately for transactions involving discounts or returns.
- Experience supervising or leading team members is advantageous but not required; leadership qualities are valued.
- Knowledge of merchandising techniques, product demos, and upselling strategies will set you apart.
- Ability to maintain professionalism with excellent phone etiquette and customer service skills at all times.
Join us to be part of a vibrant team dedicated to delivering outstanding shopping experiences!
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $18