What are the responsibilities and job description for the Assistant Manager position at Yapple Yogurt?
Company Description
Yapple Yogurt specializes in creating the best premium frozen yogurt experience. At Yapple, customers can craft their perfect soft-serve creations with a variety of flavors and toppings. For health-conscious individuals, we offer a selection of fresh fruits to complement our high-quality frozen yogurt. We are committed to providing a fun, delicious, and customizable dessert experience for everyone.
Role Description
This is a part-time, on-site role for an Assistant Manager at our Philadelphia, PA location. The Assistant Manager will oversee daily store operations, maintain product quality standards, and ensure excellent customer service. Responsibilities include supervising and training staff, managing inventory, handling customer inquiries, and adhering to company policies to ensure a positive customer experience.
Qualifications
- Leadership and team management skills with experience supervising or training employees
- Strong customer service and communication skills to ensure exceptional guest experiences
- Attention to detail and organizational skills for inventory management and maintaining cleanliness
- Problem-solving and decision-making abilities to address operational challenges effectively
- Flexibility to work various shifts, including weekends and evenings
- Previous experience in the food and beverage or retail industry is a plus
- High school diploma or equivalent is preferred