What are the responsibilities and job description for the Veterinary Receptionist/Assistant position at Yankee Hill Veterinary Hospital?
Veterinary Receptionist/Veterinary Assistant
As one of the first contacts who greets our clients, you play a crucial role in our team through your ability to help each client/patient feel they are our top priority. You provide first-class service to our clients with enthusiasm, energy. You must thrive in a busy, fast paced environment and be able to master multi-tasking with strong attention to detail. Ability to restrain and work with animals.
About Yankee Hill Animal Hospital
We’re a privately-owned, fast paced, drug free, six-doctor small animal practice where patients and clients are our top priority. We are focused on providing exceptional, and unmatched customer service. Our animal hospital offers preventive care, advanced surgical, orthopedic and dental techniques, acupuncture and chiropractic as well as full-service care for family pets and owners. We’re fortunate to have amazing clients who are engaged and capable of investing in the care we recommend.
What we are looking for in a Receptionist/Customer Service Representative:
- Outgoing, enthusiastic, and fills the room with infectious positivity
- Exceptional organizational skills to help keep things moving smoothly
- Ability to bond with clients and their pets to create long-standing relationships
- Able to thrive in a fast pace environment
- Adaptable in high stress situations
- Willingness to please
- Multi-tasking expert who enjoys challenges of doing things accurately in a timely manner
- Multiple phone line and computer experience (Email and MS Word)
- Comfortable learning new computer skills
- Some Saturdays and evenings required.
- Minimum 1-year experience working in a veterinary/medical practice preferred
· Experience with Avimark Software is preferred.
· Ability to occasionally assist doctors and technicians with restraining dogs and cats.
· Ability to handle large dogs and lift pet carriers
· Ability to lift 45 pounds
Job Type: Part-time
Part time Benefits:
- Employee discount
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Experience:
- Veterinary experience: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $15 - $20