Manager, IT Systems

Yanfeng Automotive Interiors (YFAI) is the global leader in automotive interiors. YFAI is redefining how people relax, work and play in their vehicle interiors today and decades from now. Headquartered in Shanghai, the company has 114 manufacturing plants and technical centers in 20 countries and more than 33,000 employees globally. They design, develop and manufacture interior components for all automakers. Established in 2015, Yanfeng Automotive Interiors is a joint venture between Yanfeng Automotive Trim Systems Co., Ltd, a wholly owned subsidiary of Huayu Automotive Systems Co., Ltd. (HASCO), the component group of SAIC Motor Corporation Limited (SAIC Motor), and Adient, the global leader in automotive seating. For more information, please visit www.YFAI.com.

Job Summary:

The Manager of IT Systems role is a part of the Product Launch and Engineering COE. As the NA Application Technical Support Lead, this role will be responsible for the daily support of PLM, Launch and Engineering applications in the NA region. They will have a strong understanding of engineering applications, the technical infrastructure, and strong customer focus to support the user community.

Essential functions of the job:

• In partnership with the broader IT organization, lead all aspect of application support for the NA region.  As need arises, also lead, or coordinate with other leads on global applications and initiatives that require NA involvement.  
• Responsible for working with IT customers on key issues that otherwise cannot be handled by the standard IT helpdesk support team.  
• Plan and execute necessary application upgrades, maintenance support, hardware maintenance, and application optimization initiatives. 
• Partner with the PLM COE Architecture and Operations leaders to define hand over criteria and supportability of the deployed solutions.
• Identify and recommend CI initiatives for improving the cost and quality of services to our business customers.
• Communication with leadership from Business and IT about all projects and enhancements., business UAT team and key stakeholders.
• Develop and implement small custom functionalities using Teamcenter ITK, RAC, SOA, and BMIDE.
• Create and manage data model extensions, business objects, properties, rules, handlers, and conditions using BMIDE

Required Education:

• Bachelor’s Degree in Computer Science, Engineering, or related discipline

Required Qualifications:

• 10 years of experience in this or similar role.
• Extensive experience in delivering world class customer support in the PLM and Engineering domain regarding: 
  • Engaging business customers.
  • Managing customer expectations.
  • Defining deliverables timelines in accordance with the overall Project Timeline. 
  • Proven leadership and ability to work across teams and regions. 
  • Excellent analytical and problem-solving skills. 
  • High communication skills required at all levels. 
  • Effective presentation style for all levels of stakeholders. 

Support and Technical experience for core PLM and Engineering process such as: 

• Direct Material/Part Management 
• CAD Data Management 
• CAD, CAE, CAx authoring tools 
• BOM Management 
• Product Change Management 
• Variant Configuration Management 
• Prototype Management 
• ERP integration and Launch 

Functional experience with applications such as: 

• SharePoint 
• Visio or ARIS 
• Office applications 
• Launch and Engineering applications 

Technical experience with applications such as: 

• Catia, NX 
• CAE tools 
• Web servers 
• Application servers 
• Enterprise Integration technology 
• Teamcenter PLM or 3DE
• General Engineering applications 

Hands on experience with configuration and customization of the below Teamcenter modules: 

• Program Planning
• Workflows
• Organization
• BOM Management
• Change management
• CAD Integrations
• Access Manager
• Projects
• Query builder
• Product Configurator
• Structure Manager
• Manufacturing Process Planner etc