What are the responsibilities and job description for the Branch Manager position at Yandle-Witherspoon Supply, Inc.?
Who We Are
Yandle-Witherspoon Supply is the exclusive distributor for American Standard Heating and Air Conditioning in North and South Carolina.
Since 1960, Yandle-Witherspoon Supply has always focused on impeccable customer service to develop long lasting relationships through business partnerships with our valued customers. Providing quality products, a vast array of value added services, education, training, friendly employees and competitive prices allows Yandle-Witherspoon Supply, Inc. to be a major force in the HVAC industry in North and South Carolina.
Our branch managers play an integral role in leading our stores in providing exceptional customer service and efficient operations. Plan, organize and manage the daily flow of business with energy and passion. Some of the day-to-day responsibilities include:
- Hands-on approach to fulfilling and exceeding customer needs
- Always keep customer service as a #1 priority at every turn
- Ensure fast, accurate and courteous service at our sales counters
- Oversee and direct warehouse operations and delivery flow
- Manage inventory (parts, equipment & supplies)
- Lead, train and manage all of valuable team members at the branch
- Provide support to our outside sales team
- Strive to meet and exceed branch growth goals
- Manage expenses to ensure profitability of the branch
- Promote efficiency and safety in all aspects of our business
Preferred Skills
We are looking for a dynamic person who can handle a fast-paced exciting HVAC environment. The ideal candidate will display outstanding customer service skills, accuracy & professionalism, good attention to detail and the ability to thrive in our team atmosphere.
Qualifications
- High school or equivalent (Required)
- HVAC: 3 years (Required)
- Customer Service: 3 years (Required)
- Management Experience: 2 years (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent
License/Certification:
- Driver's License (Required)
Schedule:
- Monday to Friday
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person