What are the responsibilities and job description for the Preventative Maintenance Field Service Technician position at Yancey Bros. Co.?
Who We Are
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing
As a Preventative Maintenance Field Service Technician, you will be performing preventive maintenance on various types of customer/rental machines as per machine guidelines in a safe and timely manner on customer’s job site.
Primary Responsibilities
Who We Are Looking For:
To be successful in this position you should have a strong mechanical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing
As a Preventative Maintenance Field Service Technician, you will be performing preventive maintenance on various types of customer/rental machines as per machine guidelines in a safe and timely manner on customer’s job site.
Primary Responsibilities
- Drive to customer’s job site daily to complete preventive maintenance.
- Operate heavy equipment to determine deficiency’s or performance issues daily.
- Perform all necessary preventive maintenance work for each specific interval service.
- Complete all work orders, time sheets & inspections from completed services.
- Operate service truck safely and comply with all regulations.
- Must be able to obtain a CDL license if required
- Participate in required safety program and work in a safe manner.
- Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have a strong mechanical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience
- High school diploma or equivalent
- Must have a mechanical background with 2 to 3 years of experience with heavy equipment, automotive, or on highway trucks.
- Basic computer skills
- Excellent communication skills
- Can work independently with little to no supervision
- Must be able to work a flexible schedule, to include some nights and occasional weekends
- Candidates missing one requirement will still be considered
- Must have a valid Georgia driver license, prefer Class B - CDL
- Course work from accredited trade school, college or university with emphasis in mechanics, hydraulics, and automotive electronics is desirable.
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
- Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
- Individual Bonus Opportunities Available
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
- Paid Holidays
- Paid Sick Leave
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities