What are the responsibilities and job description for the Assistant Rental Store Manager position at Yancey Bros. Co.?
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the CRS Assistant Store Manager you will be working side by side with the Store Manager for the daily store and service operations. The CRS Assistant Store Manager is responsible for providing a safe workplace and developing a “Safety First” culture as well as hiring, developing, and addressing employee issues. The CRS Assistant Store Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.
Primary Responsibilities:
- Processing paperwork including rental agreement, quotes, work orders, and other service documents
- Answering incoming calls and negotiating with customers
- Set the pace and priorities for the Service Department and Truck Transportation based on customer needs
- Inventory control (Rental Fleet, Parts, Merchandise)
Additional Responsibilities:
- Participate in required safety program, and work in a safe manner
- Assisting in any other branch function as needed and assigned by management
Who We Are Looking For:
To be successful in this position you should have prior experience in the rental equipment industry. You will need to have a strong focus on safety, customer and employee satisfaction. This position also requires someone with prior knowledge of work planning, scheduling and other supervisory activities.
Education/Experience:
- Specific industry experienced desired or an equivalent college degree
Required Qualifications/Skills:
- 3-5 Years rental equipment industry experience
- Knowledge of work planning and scheduling and other supervisory activities
- Strong understanding of equipment capabilities and safety requirements.
- Planning and Management
- Inventory management
- Valid driver’s license
Preferred Qualifications/Skills:
- Prior Rental Equipment Operations experience desired, but not required
Values:
At Yancey Rents, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
What We Offer:
Yancey Rents offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
- Competitive Pay
- Individual Bonus Opportunities Available
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
Employee Wellness Program
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
Personal Time Off
- Paid Holidays
- Paid Sick Leave
Career Development
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities