What are the responsibilities and job description for the Surgical Scheduler position at Yale New Haven Health?
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Surgical Scheduler is responsible for scheduling surgeries for Physicians and Advanced Practice Clinicians and ensures all registration and insurance authorization processes are followed prior to and following all surgeries. Serves as a liaison between patient and medical staff. Advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital
EEO/AA/Disability/Veteran
Responsibilities
- 1. Pre-Operative Tasks
- 1.1 Contacts patients to schedule surgical procedures in a courteous and professional manner
- 2. Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers
- 2.1 Verifies receipt of medical and/or cardiac clearance
- 3. Post-Operative Follow Up Care
- 3.1 Schedules follow-up appointments
- 4. Maintain HIPAA requirements
- 5. All other duties as assigned
- 6. May assist and/or perform chaperone duties for patient medical procedures as needed.
Qualifications
EDUCATION
High school diploma or general education degree (GED) required
EXPERIENCE
Two (2) to three (3) years' work experience in a hospital /physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements required.
LICENSURE
N/A
SPECIAL SKILLS
Strong Computer Skills required, specific proficiency with Microsoft Office, EPIC or other EMR platform Excellent interpersonal skills Strong working knowledge of medical insurance terminology, current CPT and ICD-10 codes Skilled in intricacies of surgical scheduling, medical billing and insurance procedures Ability to work independently and as a team Practices high reliability, strong time management skills, exceptional organizational and coordination ability and exhibits the YNHHS Standards of Professional Behavior Excellent verbal and written communication skills Detail oriented; ability to multi-task and use problem solving skills
YNHHS Requisition ID
182956