Junior Service Technician

JUNIOR APPLIANCE REPAIR TECHNICIAN ~ Paid Training & Career Growth

Start your career in Appliance Repair with Yale Appliance!

We're hiring both entry-level and experienced Appliance Repair Technicians. Whether you're new to the trade or already skilled, this is your chance to start a stable, rewarding career in a hands-on, problem-solving, and technology-driven trade with a company that values its employees and supports their growth every step of the way.

WHY APPLIANCE REPAIR?

• A growing industry that’s no longer taught in schools.
• The average Massachusetts home has 5 appliances, but the state has only about 660 trained Appliance Repair Technicians.
• That's a huge demand with very few people who can do the work.

Bring your background in HVAC/R, electrical, electronics, or plumbing, and we’ll train you to troubleshoot, diagnose, and repair home appliances.

PAID TRAINING PROGRAM ~ LEARN THE TRADE THE RIGHT WAY

We'll set you up to succeed with a paid, structured training program designed to prepare you to confidently and successfully work on your own (no unpaid apprenticeship required).

Training includes:

• 3 months of training at our new, state-of-the-art Training Center.
• Classroom and computer-based learning.
• Hands-on practice in our workshop.
• 1 month shadowing an experienced Technician on the road, gaining real-world experience on service calls, diagnostics, and customer interaction.
• Training in customer communication and conflict resolution.
• Ongoing mentorship, resources, and support.

Our program is designed to give you the skills and confidence to go out on your own after training.

Want to hear from our CEO and learn more about becoming a Service Technician at Yale Appliance?

• Watch Steve Sheinkopf answer top questions: https://yaleappliance.wistia.com/medias/eznholg79r (copy/paste to watch video).
• See what to expect in our hiring process: https://yaleappliance.wistia.com/medias/x084r1kzqo (copy/paste to watch video).

PAY & CAREER GROWTH

• Entry-level: $25.00 per hour to start with bonuses awarded during training.
• Experienced Technicians (3 years): up to $40.00 per hour.
• Paid from Day 1.
• Van and fuel card provided right away (your commuting costs are covered even during training).
• Optional Saturday overtime when available, but no on-call and no nights.
• 40 hours/week, Monday–Friday, 7:30am start (in the service business, your end times vary based on route and your time management skills).

WHAT IT TAKES TO SUCCEED

This role is rewarding but it's a lot of work and you'll be challenged every day. You’ll need to be:

• Mechanically inclined and like fixing things.
• Self-motivated with strong time management skills.
• Comfortable working independently and driving ~3 hours daily.
• Professional in both appearance and communication with customers.
• Physically able to lift, maneuver, and work with appliances and tools.
• Ready to "go back to school" for the next 3 months.
• The desire to learn something new, ask questions, and communicate.
• Fixing appliances while alone in a customer’s home is tough and not for everyone.

If you like challenges and problem-solving, being hands-on, and building real skills, you’ll thrive here.

BENEFITS & HIGHLIGHTS

• Medical, Dental, and Vision Insurance
• Paid Sick & Vacation Time
• Profit Sharing & Quarterly Bonus Eligibility
• Life, AD&D, Short- and Long-Term Disability Insurance
• 401k with Company Match
• Flexible Spending Accounts & HRA
• Annual Reviews
• Clothing Allowance (company paid uniforms & boots)
• Company-provided tools, van, and credit card for gas
• Employee Discount & Referral Program
• Employee Assistance Program (EAP)

REQUIREMENTS

• Must have 2 years experience in electrical, electronics, HVAC/R, maintenance, or plumbing.
• Customer service skills: must be comfortable communicating directly with customers in their homes.
• Basic computer skills (email, internet, apps, navigating portals, video calls).
• Comfortable working independently with solid time management skills.
• Experience working in residential settings strongly preferred.
• Physical ability to handle repetitive lifting and maneuvering of appliances and working with tools.

*Hours worked here do not count toward professional licensure/apprenticeships.

ABOUT US

In business for 103 years, Yale Appliance is a leading retailer featuring high-end home appliances with top brands including SubZero, Wolf, Miele, Bosch, Thermador, Samsung, LG, Speed Queen, and more. We operate 6 showrooms (Dorchester, Framingham, Hanover, Hyannis, Nantucket, and Norton), a state-of-the-art Training Center, and a Distribution Center conveniently off Route 495.

Ready to start your career in a trade that blends problem-solving, technology, and hands-on skills? Apply today and grow with Yale Appliance.

All interested applicants must consent to the following:

• Ability to be CORI certified (background screening)
• Valid driver's license with clean driving history
• Pre-employment physical (including a lift test)
• Drug testing

Keywords: service technician, field technician, electric, electrical, electrician, HVAC, HVAC/R, repair, equipment repair, appliance, appliance repair, refrigeration, electronics, electrician, Sears, Asurion, SubZero, GE, Whirlpool, Wolf, Samsung, LG, Thermador, apprentice, technician

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• How many years of electrical, HVAC/R, electronics, or plumbing experience do you have?

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $25 - $40