What are the responsibilities and job description for the Service Coordinator position at Yadon Mechanical?
Company Description
With nearly 20 years of expertise in HVAC mechanical systems, Yadon Mechanical has built a reputation for delivering tailored solutions to a wide range of clients. By combining technical expertise and thoughtful project assessment, we ensure each project meets the unique needs of our clients. Our dedicated team carefully listens to customer goals, taking the time to design custom solutions for every project. At Yadon Mechanical, we focus on quality, collaboration, and innovative problem-solving to meet and exceed client expectations.
Role Description
We are seeking a full-time Service Coordinator to join our team in Portland, OR. This on-site position involves managing daily operations, scheduling maintenance services, coordinating with technicians, and ensuring effective communication with clients regarding their HVAC service needs. The Service Coordinator will be responsible for maintaining accurate records, ensuring timely service delivery, and supporting operational efficiency in a fast-paced environment.
Qualifications
- Proficiency in Service Coordination and Operations Management to oversee daily tasks and schedules efficiently.
- Strong Interpersonal and Communication skills for building relationships with clients and collaborating with team members.
- Customer Service experience to address client needs professionally and promptly, ensuring satisfaction.
- Organizational and multitasking abilities to handle multiple priorities effectively.
- Familiarity with HVAC systems or experience in related industries is a plus.
- Proficiency in using office software and tools to manage schedules and maintain records.